Receiving Clerk - Kathu at Tshipi E Ntle Manganese Mining

KEY PERFORMANCE AREAS

Financial Perspective

Contributes to cost efficiencies.

• Demonstrates budget and cost awareness and proactively identifies and implements cost saving initiative within the receiving function.
• Identifies and escalates potential risks that could result in increased costs.
• Follows receiving standard operating procedures and processes to mitigate risk of financial loss.
• Cost saving initiatives
• % reduction on directly managed cost of production from previous year.

Internal Business Process Perspective

Receives and Stores Stock and Diesel

• Receives goods and stock according to established receiving procedures.
• Checks and manages all relevant financial and delivery documentation including:
• Goods received register.
• Delivery and order information.
• Ensures the quality of received goods and supplies by checking for defects and damages.
• Analyses and reports on received stock variances.
• Ensures that stores and equipment are safely received and stored in line with company processes and relevant legislative and regulatory requirements.
• IT system utilisation
• Independent annual review of consistent use of all functionalities of all IT systems under control of the function.
• Warehouse reports
• % stock variances.
• Legislative compliance
• Number of non-compliance incidents.
• Document Management
• % compliance to document management control system procedures.
• People Perspective
• Personal Development
• Manages own performance in terms of agreed KPA/KPI’s.
• Identifies gaps in own development and creates and reviews development plans to increase performance and ensure personal development.
• Works to master skills and competencies within own role to ensure personal development and performance.

Personal Development Plan:

• % achieved actual v planned

Contributes to team.

• Contributes to the attainment of team and organisational goals by demonstrating team commitment and collaboration.
• Values and respects team members and others within the organisation.
• Demonstrates inclusivity and values diversity.
• Shares knowledge and best practice that will benefit the team.
• Peer / team review:
• TBC

Customer Perspective

Customer Relations Management

• Management of customer expectations, adherence to defined performance standards, customer requirements and the effective delivery of warehouse services to the business.
• Meeting the logistics functions performance in terms of agreed KPA/KPI’s.
• Driving customer satisfaction throughout the provision of warehouse services.
• Building relationship across the organisation by sharing business information, knowledge, and expertise.
• Internal Customer metric
• TBC.

Stakeholder engagement and management

• Negotiates with internal and external stakeholders to promote the business and service objectives of the company.
• Ensures that the needs of organisational stakeholders are prioritised and managed including:
• Suppliers.
• Colleagues and employees.
• Works with management, organization officials and staff members to discuss issues, coordinate activities or resolve problems.
• Stakeholder Metric
• TBC

MINIMUM QUALIFICATIONS REQUIRED

• Matric.

PREFERRED QUALIFICATION

• Certificate in Purchasing Management (NQF Level 4)

MINIMUM EXPERIENCE AND KNOWLEDGE REQUIRED

• Minimum 2 years’ experience as receiving clerk within a mining environment.