Receptionist and Switchboard Operator at South African National Blood Service (SANBS)

Introduction

• An opportunity has become available for a Receptionist. The incumbent will be responsible for handling Customers, Suppliers and Members of the Public visiting and calling SANBS Zone headquarters, by directing them to their required destination in the building. In addition handles all Internal Queries and Calls.

Job description

Key Performance Areas:

• Ensures that Reception Duties are undertaken in a professional and friendly manner.
• Ensures that Switchboard Duties are undertaken in a professional and friendly manner and delivers excellent customer service at all times
• Undertakes administrative Tasks for Reception / Administration

Competencies

• Customer Service Orientation
• Professional Image and visibility
• Communication
• Ethical Behaviour
• Problem Solving
• Teamwork
• Self management

Minimum requirements

Minimum Education:

• Grade 12 

Minimum Experience:

• At least 2 years experience as a Receptionist or Switchboard Operator
• Computer and Switchboard Literacy.
• Good Telephone and customer etiquette.
• Communication Skills.
• Customer Services experience

Other (Knowledge and Skills)

• MS Word
• Excel

Apply by: 4 December 2025