Receptionist & Capital Sales Administrator at Fermel

Job Description
Reception and Front Office Management

• Welcome and assist visitors, clients, and stakeholders in a professional manner.
• Answer and direct incoming calls via the company switchboard.
• Maintain a clean, organised, and professional reception area.
• Handle incoming/outgoing mail, couriers, and deliveries.
• Provide general front-office and customer service support.

Capital Sales Administration (Training Provided)

• Assist the Capital Sales team with administrative tasks and coordination.
• Support preparation and formatting of quotations, proposals, and documents.
• Capture and update sales and customer data accurately.
• Maintain organised filing systems (electronic and manual).
• Assist with order processing, tracking, and follow-ups.
• Support communication between departments (sales, finance, operations).
• Assist with invoicing documentation and reporting.

General Administration

• Perform basic administrative duties (filing, typing, document preparation).
• Ensure accuracy and confidentiality of records.
• Operate standard office equipment.
• Assist with scheduling meetings and basic calendar coordination

Qualifications

• Bachelor of Commerce (BCom) in Marketing, Business Administration, or related field (recent graduates encouraged to apply)

Experience

• No prior work experience required
• Internship, vacation work, or academic project exposure will be advantageous

Technical Skills

• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Willingness to learn administrative and sales systems
• Good data capturing ability