Receptionist (Klerksdorp) at Motus Holdings Limited

Job Description:    

• Reporting to the Financial Manager, the Receptionist is responsible for providing first line communication.
• Ensure messages are correct and conveyed timeously
• Update and distribute telephone lists to all Staff at Dealership
• Communicate with all Staff
• Control, monitor and record outgoing trunk calls and incoming reverse charge calls.

Position Overview:    

• This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

Specific Role Responsibilities;   

• Ensure Customers are directed to the employee to be visited / contacted
• Ensure Customer’s comfort whilst in waiting period
• Ensure all calls are answered promptly and pleasantly
• Ensure cleanliness of reception area
• Limit “hang-on” calls by offering call backs
• Ensure paging system is on first call back after no reply

Qualifications and Experience:   

• A minimum of 3 years receptionist experience is essential.
• A Receptionist certificate will be an added advantage
• A minimum of Grade 12.
• Motor industry experience will an added advantage
• Must have excellent verbal communication skill

Skills and Personal Attributes:    

• Sense of urgency
• Customer orientation 
• Friendly and empathetic.