Receptionist at Shoprite Group of Companies

Job Objectives    

•  Answer all incoming calls, provide detailed and relevant information to the caller and transfer the call to the appropriate source if requested
•  Relay messages to the proper location within the organization
•  Manage boardroom bookings
•  Receive all company mail and deliver it to the right person
•  Maintain and update company’s phone directory and ensure switchboard systems work effectively at all times
•  Conduct other administrative tasks, including sending faxes, scheduling appointments
•  Ensure compliance with security procedures by monitoring logbooks, issuing visitor badges and hot works permits
•  Keep a safe and clean reception area by complying with procedures, rules, and regulations.

Qualifications    

•  Grade 12 qualification

Experience    

• 1- 2 Years relevant experience in Reception and working on a Swichboard

Knowledge and Skills    

•  Switchboard
•  Basic knowledge service options and departments
•  Internal policies and procedures