Receptionist at Smileway

About the Job
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. The candidate should have 3 years medical experience and should be looking for a full time position.

Responsibilities

• Reception duties-managing front desk 
• Update patient medical history, contact information and email address 
• Booking of Appointments
• Return of dental materials / stock
• Ordering of office supplies and water
• Managing of petty cash – operate cash register
• Sms reminder of appointments and deal with replies 
• Birthday Calls
• Key registry and management
• Voicemail management
• Filing
• Day sheets and patient cards for the next day
• Theatre appointments, theatre lists and arranging anaesthetist
• Ensure all dental accounts are settled after every appointment
• Follow up calls after dental visit
• Call outs: telephones, internet issues, printer, merchant machine, computer issues
• Ensure all lab cases are ready and pulled for the next day
• Contact Laboratories to collect cases
• Allocate payments and email statements to patients
• Reception email management 

Skills:

• Speak English Fluently (Required)
• Speak Afrikaans (Optional)
• Experience with medical billing and payment processing
• Be computer literate: Microsoft Windows and Office