West Coast Personnel streamlines the recruitment process by presenting the best-vetted candidates, on time. Our Recruitment service is free and your company pay for our expertise after the successful candidate has commenced employment. Our EOR service issues employment contracts on your behalf, handles payroll, salaries and statutory responsibilities and cha...
We are seeking a professional and well-presented Receptionist / Workshop Coordinator to join our fast-paced fire protection company. The successful candidate will manage front-desk operations while coordinating workshop intake and collections efficiently.
Key Responsibilities:
Manage front desk operations and handle incoming calls and client queries
Coordinate workshop bookings, job intake, and collections
Maintain accurate records of equipment received and dispatched
Liaise with technicians and clients regarding job progress
Draft and send professional emails and correspondence
Perform general administrative duties and filing
Deliver excellent customer service at all times
Book out jobs on Delivery notes
Minimum Requirements:
Strong computer literacy
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to draft clear and professional emails
Excellent time management and organisational skills
Well-spoken with strong communication abilities
Professional appearance (neat and tidy)
Good manners and a customer-focused attitude
Ability to work in a fast-paced environment
Ability to handle pressure and multitask effectively
Preferred Attributes:
Previous experience in a receptionist or administrative role
Experience coordinating a workshop or service environment
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.