Jobs at West Coast Personnel

• Our client is looking for an Operations Team Leader that can lead the operations team to deliver excellent customer service, meet SLA requirements, and ensure efficient service delivery and profitability.

Requirements

• Advanced Microsoft Excel skills
• Strong organisational, scheduling, and time-management abilities
• Accounting background advantageous
• MPS industry experience advantageous
• Previous team management experience advantageous
• Ability to work under pressure and solve problems effectively
• Sage accounting experience, that would be an extra bonus

Key Responsibilities

• Manage a team of Operations Coordinators
• Schedule service calls, installations, and engineer workloads
• Monitor and update service tickets, job cards, and customer communications
• Manage warranty claims, quotations, invoicing, and SLA contracts
• Monitor consumables, place orders, and manage stock levels
• Perform operational administration, billing, forecasting, and reporting
• Handle customer escalations and ensure SLA compliance

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• We’re seeking an admin-centric, meticulous professional where accuracy is essential, to support our legal functions.

Hours: Flexible depending on business requirements
Key responsibilities include:

• Managing HR files and employee records
• Assisting with recruitment and onboarding/offboarding
• Drafting employment contracts, agreements, and HR correspondence
• Handling leave administration and payroll reporting
• Maintaining policies, manuals, and company records
• EEA & SETA reporting and compliance
• Supporting disciplinary processes and staff queries
• General admin, including POs and legal department support
   

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• We are seeking experienced, accredited facilitators on a contract basis (April–November) to deliver operator training on various material handling and lifting equipment. The role involves facilitating, assessing, and ensuring compliance with industry and safety standards.

Key Duties:

• Facilitate theoretical and practical training sessions on assigned machinery
• Assess learner competency in line with relevant unit standards and TETA requirements
• Ensure all training is conducted in compliance with health and safety regulations
• Prepare and maintain training materials, attendance registers, and assessment documentation
• Conduct pre-use inspections and demonstrate safe operating procedures
• Provide feedback and support to learners throughout the training process
• Ensure all equipment used for training is handled safely and correctly

Requirements:

• Minimum 2 years’ hands-on experience operating the specific machine(s) to be facilitated
• Previously accredited as an assessor with TETA (or similar SETA body)
• Completed a recognised facilitation course
• Valid competency certificate for the relevant machine(s)
• Medically fit, including a valid medical assessment and eye test
• Strong communication and instructional skills
• Ability to work independently on a contract basis

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Job Summary:

• We are seeking a professional and well-presented Receptionist / Workshop Coordinator to join our fast-paced fire protection company. The successful candidate will manage front-desk operations while coordinating workshop intake and collections efficiently.

Key Responsibilities:

• Manage front desk operations and handle incoming calls and client queries
• Coordinate workshop bookings, job intake, and collections
• Maintain accurate records of equipment received and dispatched
• Liaise with technicians and clients regarding job progress
• Draft and send professional emails and correspondence
• Perform general administrative duties and filing
• Deliver excellent customer service at all times
• Book out jobs on Delivery notes

Minimum Requirements:

• Strong computer literacy
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to draft clear and professional emails
• Excellent time management and organisational skills
• Well-spoken with strong communication abilities
• Professional appearance (neat and tidy)
• Good manners and a customer-focused attitude
• Ability to work in a fast-paced environment
• Ability to handle pressure and multitask effectively

Preferred Attributes:

• Previous experience in a receptionist or administrative role
• Experience coordinating a workshop or service environment
• High level of maturity and accountability

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• Are you a detail-oriented Mechanical Draughtsman with a passion for industrial engineering, process plants, and innovative technology solutions?
• A specialised engineering company is seeking a skilled Mechanical Draughtsman to join its high-performing team in Somerset West. This is an exciting opportunity to work on cutting-edge industrial projects involving water treatment, chemical processing, mining, and advanced process technologies.
• You will be responsible for producing accurate 3D models, fabrication drawings, piping layouts, equipment arrangements, Bills of Materials, and complete mechanical design documentation for multidisciplinary engineering projects.
• Working closely with engineers, fabricators, procurement teams, and project managers, you will play a key role in transforming engineering concepts into practical, fabrication-ready solutions.

Key Responsibilities

• Create and maintain 3D CAD models, fabrication drawings, piping layouts, isometrics, and equipment layouts.
• Convert P&IDs, engineering mark-ups, and site information into accurate, fabrication-ready drawing packages.
• Support mechanical design, material take-offs, and equipment arrangements for process plant projects.
• Identify design clashes, fabrication constraints, and installation issues before drawings are released.
• Maintain drawing registers, BOMs, revision control, and technical documentation.
• Collaborate with engineers, procurement, fabrication, and project teams to ensure successful project delivery.

Requirements
Essential

• Matric and a Mechanical Draughting, N4 Mechanical, or related technical qualification.
• 3–5 years' experience in mechanical draughting within industrial, fabrication, piping, or process plant environments.
• Proficiency in SolidWorks or Inventor and AutoCAD.
• Experience producing fabrication drawings, piping layouts, isometrics, and Bills of Materials.
• Ability to interpret P&IDs and engineering drawings.
• Valid drive
   

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Job Description: 

• Our UK client is seeking an experienced Service Desk Engineer to join its ever-growing technical team.  The  successful candidate will be responsible for providing first-line support to our Managed Service customers. This  includes troubleshooting and resolving IT issues, managing customer tickets, and passing tickets to our On Site  Engineering queue where required. Additionally, escalating complex issues to our 3rd line engineers.  The ideal  candidate will possess a minimum of 2 years of verifiable experience as a full-time IT Service Desk Engineer and will  have the aim to work long-term with the company in developing their role in this exciting and mature company.   The  majority of our client base are Primary and Secondary Schools, therefore existing Schools experience would be  preferable.  We do also work with SMEs, healthcare and small corporations, so vertical awareness and attention to  detail is of high importance.

IT Support Engineer (1st & 2nd Line)

• We’re looking for a proactive IT Support Engineer to join our growing team, supporting a mix of education and business clients. This is a varied, hands-on role offering exposure to modern cloud technologies, networking, and end-user environments.

Key Responsibilities

• Manage and resolve IT support tickets efficiently, ensuring timely and effective solutions
• Provide 1st & 2nd line support across hardware, software, networking, and security issues
• Configure, manage, and troubleshoot Microsoft Azure environments
• Administer and support Google Workspace, including user management and issue resolution
• Diagnose and resolve Windows OS-related issues across client systems
• Maintain clear and professional client communication, providing updates and guidance
• Create and maintain technical documentation of systems, environments, and resolutions
• Deliver remote support with occasional on-site visits to support field engineers

Technical Skills Required

• Strong knowledge of Windows & Mac environments, including Windows Server, Active Directory, GPO, DHCP & DNS
• Experience with cloud platforms: Microsoft 365, Azure, Intune & Google Workspace
• Solid understanding of networking: switching, VLANs, firewalls, WAN, and remote fault diagnosis
• Experience with virtualisation (Hyper-V) and server hardware troubleshooting (incl. RAID)
• Knowledge of MDM solutions and mobile device support (iOS, Android, ChromeOS)
• Familiarity with WiFi infrastructure (e.g. Ruckus, Cambium, Omada)
• Experience supporting AV/EdTech systems (projectors, interactive screens, etc.)
• Strong understanding of user profiles, file sharing, and permissions
• Good working knowledge of end-user applications (Microsoft Office, browsers, etc.)

About You

• Minimum 2 years’ experience in an IT support role (MSP or education environment preferred)
• Strong problem-solving skills with a logical and methodical approach
• Excellent communication and customer service skills
• Able to work independently and collaboratively
• Adaptable and comfortable in a fast-paced environment
• Relevant certifications (CompTIA, Microsoft, ITIL) advantageous

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• An established law firm in the Boland region is seeking an experienced and highly organised Litigation Secretary to join its legal team. The successful candidate will have extensive litigation experience, strong drafting and administrative skills, and the ability to manage a demanding workload while meeting strict deadlines.

Key Responsibilities

• Draft, prepare, format, and proofread High Court and Magistrates’ Court documents.
• Manage litigation files and ensure all matters are accurately maintained and updated.
• Attend to court-related administrative processes and filing requirements.
• Prepare and manage legal correspondence in both English and Afrikaans.
• Coordinate diaries, appointments, and litigation deadlines.
• Prepare monthly bills of cost and related billing documentation.
• Liaise professionally with clients, advocates, correspondents, sheriffs, and court officials.
• Ensure compliance with court procedures and legal practice requirements.
• Provide comprehensive secretarial and administrative support to attorneys.

Minimum Requirements

• Minimum of 10 years’ experience as a Litigation Secretary within a law firm.
• Extensive knowledge of High Court and Magistrates’ Court processes and procedures.
• Ability to draft and prepare High Court and Magistrates’ Court legal documents independently.
• Strong typing, drafting, and proofreading skills.
• Fully bilingual in Afrikaans and English, with exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Experience working on LegalSuite.
• Excellent organisational and administrative abilities.
• Strong attention to detail and accuracy.
• Ability to prioritise effectively and manage multiple deadlines.
• Excellent interpersonal and communication skills.
• Ability to work independently and take initiative.

Personal Attributes

• Professional and reliable.
• Highly organised and methodical.
• Proactive and self-motivated.
• Detail-oriented with strong problem-solving abilities.
• Able to work effectively under pressure.

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• A well-established market-research agency specialising in B2B and industry research is looking for an experienced Senior Account Manager in Johannesburg.
• This is for commercially-minded-research professional to lead end-to-end qualitative and quantitative research projects, manage key client relationships, mentor junior team members and contribute to the growth of a dynamic, expanding business. The role offers exposure to multiple industries within a flexible hybrid working environment.

Minimum Requirements

• Honours Degree in Marketing, Psychology, Economics
• 5–10 years’ proven experience within a market-research environment.
• Strong experience managing both qualitative and quantitative research projects.
• Proven client-facing experience within a research agency or consulting environment.
• Strong knowledge of questionnaire design, fieldwork coordination and report writing.
• Experience conducting secondary research and competitor analysis.
• Excellent analytical, presentation and communication skills.
• Strong project management and stakeholder engagement abilities.
• Leadership experience mentoring or managing junior researchers.
• Proficiency in Excel, PowerPoint and online survey platforms.

Key Responsibilities

• Manage the full lifecycle of qualitative and quantitative research projects.
• Design research methodologies, questionnaires and discussion guides.
• Coordinate fieldwork, data collection and project timelines.
• Analyse findings and deliver strategic insights and recommendations to clients.
• Prepare and present high-quality reports and presentations.
• Manage and maintain strong client relationships across multiple accounts.
• Lead client briefings, project updates and presentations.
• Oversee project quality control and ensure timely delivery.
• Mentor and support Junior Research Executives and Research Executives.
• Assist with operational planning, team coordination and workload management.
• Identify opportunities to add value and support business growth initiatives.

What’s on Offer

• Hybrid working environment
• Exposure to diverse industries and leading clients
• Collaborative and supportive team culture
• Opportunity to play a key role in a growing business
• Leadership growth and career development opportunities
• Performance-based incentives
   

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• A well-established market research business is looking for a commercially driven Business Development Manager.
• This is for a strategic and relationship-focused professional to drive new business growth, strengthen existing client partnerships and contribute to the expansion of a respected insights-driven organisation. The role offers exposure to multiple industries across South Africa within a collaborative and flexible hybrid working environment.

Minimum Requirements

• Honours Degree in Marketing, Business.
• 5–10 years’ experience in business development, sales or marketing within a commercial or B2B environment.
• Proven track record in lead generation, pipeline management and closing new business.
• Strong understanding of business development and marketing strategies.
• Excellent communication, negotiation and presentation skills.
• Ability to engage confidently with senior stakeholders and decision-makers.
• Strong organisational, planning and multitasking abilities.
• Self-motivated with the ability to work independently in a hybrid environment.
• Strong commercial acumen and relationship-building skills.
• Professional, proactive and results-driven approach.

Responsibilities:

• Drive new business acquisition and achieve revenue growth targets.
• Build, manage and maintain a strong sales pipeline.
• Identify and pursue new market opportunities across multiple industries.
• Develop and implement targeted business development and marketing strategies.
• Build and maintain strong long-term client relationships.
• Grow existing accounts through cross-selling and upselling opportunities.
• Prepare and present proposals, presentations and capability pitches.
• Identify client needs and position appropriate research and insight solutions.
• Monitor market trends, competitor activity and industry developments.
• Work closely with internal teams to ensure smooth onboarding and service delivery.
• Support ongoing client engagement to encourage repeat business and account growth.

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• We are looking for a certified HVAC Technician to carry out maintenance, repairs, and installation of HVAC systems in a professional and efficient manner. This is a 12-Month Fixed Term Contract.

Key Responsibilities

• Perform routine maintenance and repairs on HVAC equipment
• Carry out installation work according to specifications and work instructions
• Operate HVAC systems on behalf of clients as required
• Maintain and repair equipment according to approved maintenance schedules
• Ensure compliance with service and maintenance procedures
• Implement and adhere to Service Level Agreements (SLA) on assigned sites
• Ensure safe transportation of employees and materials to site
• Maintain site safety and comply with legal site appointments
• Handle refrigerants safely and according to regulations
• Submit service reports, job cards, and complete required administrative duties
• Report to clients before and after services or repairs
• Ensure tools, equipment, and vehicles are properly maintained and secured
• Maintain housekeeping and site standards according to client requirements
• Follow all company policies, quality procedures, and safety regulations
• Delegate tasks to assistants where required

Requirements

• Accredited Red Seal trade test certificate and/or minimum 5 years’ relevant experience
• At least 5 years’ experience in the HVAC industry
• Computer literacy in Excel, Word, and Outlook
• Good understanding of HVAC maintenance, installations, and repairs
• Knowledge of site safety procedures and quality management systems
• Ability to work independently and manage responsibilities on-site