Refugee Reception Centre Manager at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
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  Refugee Reception Centre Manager

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 5 years
  • Location Gauteng
  • City Pretoria
  • Job Field Administration / Facilities  , Legal and Regulatory 

  REQUIREMENTS :

  • An undergraduate qualification in Law, International Relations, Political Sciences, Public Administration, Public Management, Operations, Administrative Management, Business Administration, Business Management, Public Management, Administration and Administration, Management,  Administration at NQF level 7 as recognized by SAQA.
  • 5 Years’ experience at a middle / senior management level (strategic management level). Knowledge of the Constitution of the Republic of South Africa.
  • Knowledge and understanding of all relevant public service and Departmental Legislative Frameworks, as well as Government Structures. Knowledge of the Medium Term Development Plan (MTDP) and Government Planning Framework.
  • Excellent abilities and experience in project management, project optimization, and the use of online systems. Knowledge of Refugee Act. Knowledge of Immigration Act. A valid drivers’ license. 

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Ensure effective and efficient service delivery in the Refugee Reception Centre by taking appropriate steps to improve service delivery and troubleshoot / remove blockages. Ensure the development and implementation of effective implementation of Standard Operating Procedures in the processing of asylum seeker applications.
  • Ensure quality of decisions taken in refusal of asylum seeker applications. Coordinate information and monitor statistics with regards to the issuing of asylum seeker applications. Monitor and evaluate compliance with the purpose for which asylum seeker permits are granted to applicants.
  • Liaise with the Standing Committee for Refugee Affairs (SCRA) and Refugee Appeal Authority of South Africa (RAASA) on refugee matters. Facilitate stakeholder engagement and collaboration with key stakeholders / account managers. Represent the Department at various forums. Oversee the development and implementation of identified strategies, programs and procedures.
  • Ensure the effective implementation of strategic objectives and innovations (digital transformation, case management solutions and product / process improvements), in order to enhance service delivery in the Centre. Coordinate and monitor delivery of the Centre’s operational plan against agreed timeframes and objectives.
  • Implement governance processes, frameworks and procedures, and ensure compliance with all audit requirements and government prescripts. Analyse trends and develop and submit relevant reports as required.
  • Ensure effective and efficient management of human, physical and financial resources within the Centre. Provide strategic leadership, direction and advice. Coach and guide staff on compliance with all regulatory requirements. 

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  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on erecruitment.dha.gov.za to apply

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