Regional Liaison and Partners Services Manager - KZN at Tracker Connect (Pty) Ltd

Introduction

Tracker Connect (Pty) Ltd. requires the services of a Regional Liaison and Partners Services Manager. As a leader, this position is focused on managing the critical response services within the operational services. It is also incumbent of the incumbent to develop and maintain partnerships and liaison with the provincial recovery structures in order to improve the recovery rate by means of gathering crime intelligence, which in turn will support the company to meet its strategic objectives.

Key roles and responsibilities:

• Investigations and Compliance
• Ensure that activated vehicles are recovered
• Ensure that the provincial action plan addresses partnership and liaison and the recovery rate
• Meet compliance expectations on time
• Standardise training across the province aligned to the National Head Office vision
• Ensure that policies and procedures are adhered to within the province

Intelligence Management

• Deliver statistical reports supported by visual and/or graphical presentation before last working day of the month
•  Accurate reporting on provincial vehicle crime trends to stakeholders
• Timeous implementation of action plans and procedures
• Accurate reporting on vehicle crime prevention; combating; and investigation methods
• Suggest action plans to stakeholders, both private and public, on the above

Liaison

• Deliver monthly and quarterly visit schedules
• Deliver report on vehicle crime trends and intelligence gathered to all stakeholders
• Effective management of queries and accounts; and delivery monthly report to manager

Ad hoc projects

• Effective communications and co-ordination of vehicle related projects within the province

Management of staff

• Performance discussions on time and score delivered
• Ensure development of subordinates
• Manage department budget
• Actual versus budget

Minimum requirements

Qualifications and experience required:

• National Diploma: Criminal Justice, Policing or Criminology related at NQF level 6
• Vehicle Tracking systems, processes and procedures
• 3 – 5 years relevant experience
• Minimum of (5) years’ experience/above average knowledge in the South African Police Services, SANDF, Other Law Enforcement Agencies or Private Security Industry
• Above average understanding of the Criminal Procedure Act.
• Above average understanding of the Firearms Control Act.
• Above average understanding of Vehicle Related Crime in South Africa.
• Clear Criminal Record - Undergoing polygraph screening annually - Pre & Post employment.
• Pre & Post employment – Firearm, Technical, Tactical & Defensive Driving assessments and training
• Valid PSIRA Grade B & Armed Response Certificate 
• Valid Firearm Competency Certificate 
• Valid Code EB - Driver’s Licence.
• Valid South African Identity Document & or Card.
• Must be willing to work shifts and overtime as per an approved shift roster including weekends and public holidays.
• Must be willing to be deployed “Nationally” with reasonable prior notification and consultation.
• Perform planned & unplanned standby duties and special operations as, and when, required.
• Must be willing to be deployed in an environment that can be considered dangerous & hostile whilst working in the confines of a set SOP.