Regional Operations Manager: Mpumalanga at The South African Broadcasting Corporation (SABC)

Reporting to Head of Regions, Governance & Strategy: 

• To develop and provide the strategic and operational leadership for the region, and coordinate and align the business activities of all the different functional divisions within the region, through optimal delivery and embedment of the regional plans with the organisational business strategy to ensure the financial and operational sustainability of the SABC within the region.
• To develop centres of excellence (CoE) with the region and develop and maintained effective stakeholder engagements with business chambers, Premiers, Local and Regional Government and Traditional Leaders.

DUTIES AND RESPONSIBILITIES: 

FINANCIAL SUSTAINABILITY

• Monitor and measure the strategy on a regular basis as well as ensuring that any short falls are raised and dealt with appropriately and timeously
• Develop and manage the regional operating model within sphere of control and ensure the continuous improvement thereof to ensure business improvement
• Development of regional capex and opex budget as per organization budget cycle.
• Set guidelines on optimal fund distribution / allocation in accordance with the organization’s budget constraints and strategic / operational requirements
• Ongoing monitoring of expenses against approved budget to manage financial performance, planning and forecasting that will be used to drive and implement all broadcasting initiatives in line with the SABC business strategy
• Manage expenses in such a manner to encourage cost containment
• Control capex and operational expenses within approved budgets
• Recognise areas for internal improvement and develops plans for implementation to ensure a clean audit report
• Monitor and ensure that the regional value chain for Operations
• Provide support and input in the development and implementation of COO budget.
• Oversee the monitoring of revenue and expenses to ensure the profitability of the regions

CONTENT AND PLATFORMS

• Implement and ensure adherence to the SABC editorial policy and governance framework to manage compliance and risks and maintain independence
• Focused marketing insights and intelligence to shape and direct the overall content strategy and planning process
• Adoption of digital multi-platform ways of working
• Use digital platforms to develop innovative next-generation products and services.
• Provide independent performance reporting to ensure regulatory compliance
• Oversee the management of regional content & platform risks to protect SABC’s integrity, create value, prevent financial loss and ensure compliance with applicable policies and regulations

DEVELOPMENT AND IMPLEMENTATION OF REGIONS STRATEGY

• Lead the Regional Management Committee to achieve regional objectives
• Develop and provide strategic oversight and alignment for the region, to ensure organisational objectives are cascaded, integrated and executed across the regions.
• Provide support and input in the development and implementation of the overarching SABC Operations strategy with the region.
• To consolidate, manage and execute multi-functional regional strategy to achieve the strategic objectives of the SABC.
• Develop and implement an optimal operating model for the region that all functional areas into account on a matrix basis.
• Manage, monitor and ensure the achievement of regions objectives.
• Keep abreast of public service broadcasting, policies and regulations in order to advise the Regional Management Committee accordingly;
• Provide support and input in the development and implementation of effective corporate communications, public relations and quality strategies in order to positively influence the image of SABC in the region;
• Provide support and input in the development and implementation of customer service strategies and operations to deliver effective, efficient and quality customer services within the region;
• Assist in developing operational plans to achieve the regional goals and objectives.

PARTNERSHIPS

• Develop and leverage internal and external partnerships and networks to maximize the regional business goals 
• Understand consumer (clients/audience) behaviours & preferences
• Advise the Head of Regions on matters related to key stakeholder and membership liaison within scope of control
• Formulate, Implement and integrate SABC strategies for both internal and external stakeholders
• Formulate and drive the implementation of compliance with policies aimed at strengthening the SABC brand/s and stakeholder interface
• Contribute to diversity management initiatives and actively building business relationships
• Promote and obtain 3rd party funding for regional content productions
• Ensure optimal commitment and negotiation with key stakeholder to maximise ROI.
• Develop and Implement compelling and innovative internal and external solutions to enable customer-centricity.
• Effective internal and external stakeholder management to ensure optimal delivery.
• Liaise with regional sales teams to identify target market segments, finalise tariff structures and the implementation of strategies to grow revenue.
• Create and maintain cross functional communication with regional stakeholders
• Use station reach to develop inter-regional business and sales opportunities

HUMAN CAPITAL

• Ensure excellent human capital performance through performance management, employee empowerment, skills development and succession planning to attract and retain competent and Empowered Employees
• Integrate/embed SABC’s values & culture into all processes, procedures and practices to cultivate an environment where employees respect and adhere to company policies and values
• Leads a regional team by providing clarity of vision; alignment of functional teams; setting high expectations to create purposeful inspiring work; encouraging mutual support; and enabling high performance teams
• Ensure detailed workforce management planning to ensure optimal utilisation of staff
• Create of centre’s of excellence and a business partnering approach to obtain access to specialized skills
• Effective implementation and tracking of Performance Management System in accordance with organizational policy and procedures.
• Effective briefing and communication with regions.
• Personal Development Plans (PDP) for all staff members.

GOVERNANCE 

• Develop and maintain a regional governance & risk framework to drive operational accountability and efficiencies and reduce waste
• Analyse & report on all risks to the region to proactively mitigate any internal and external threats
• Ensure the implementation and adherence to SABC policies and procedures in the region
• Implement effective control measures to ensure good governance and compliance.
• Ensure execution of internal risk audits and address gaps
• Manage, control and ensure the maintenance of organisational provincial assets to ensure compliance to OHS Act and SABC Asset Management policy
• Monitor and report on regional operational risks and compliance.
• Monitor execution of internal risk audits and address gaps and provide execution of mitigation strategies.
• Oversee the management of regional risks to protect organisational integrity, create value, prevent financial loss and ensure compliance with applicable policies and legislation.
• Monitor compliance in line with OHS Act.
• Review and implement Risk Management Plan in line with organizational Risk Framework (COSO Model).
• Implement internal control measures to ensure good governance and compliance with SABC policies and procedures.

 BUSINESS OPERATIONAL EFFICIENCY

• Use data analysis & collaboration to develop and implement multi - year business growth strategies for the region to deliver increased market/audience share 
• Ensure that existing traditional business is maintained and migrated to new digital platforms
• Leverage technology to optimise processes to achieve economies of scale/skills
• Oversee the monitoring of revenue and expenses to ensure the profitability of the region
• Keep abreast of new broadcasting developments and digital technologies and make appropriate recommendations to the COO/Execs 
• To optimise and align best practices and business process management across various functional areas within the region to improve Return on Investments, increase productivity and enable implementation assurance of new products and services development and adoption.
• Develop effective controls to ensure optimal regional operations
• Review and analyse operations and regional performance on a regular basis to ensure synergies across the regions.
• Provide feedback and reports to COO regarding regional operational and strategic issues
• Analyse trends and identify opportunities to grow.
• Explore and make recommendations on current operational processes to streamline and improve it for better efficiency and effectiveness

INHERENT/MINIMUM REQUIREMENTS 

QUALIFICATIONS

• Relevant Degree (NQF 7) qualifications in business management, operations or in a related field
• High level of IT Proficiency
• In-depth knowledge and exposure in the broadcasting environment is an advantage
• Strategic and scenario planning and Trend analysis experience
• Understanding of applicable legislative frameworks and regulations

EXPERIENCE

• 10 years related work experience in management; 5 of which must have been in a in a middle to senior management position 
• Proven track record of successfully managing multiple departments and various budget and revenue streams simultaneously
• Good understanding and experience to commercialize business strategies
• Excellent financial management and scenario planning experience within the PFMA and relevant national treasury regulations

 KNOWLEDGE

• Knowledge and understanding of SABC Financial Policy/Procedures
• Knowledge and understanding of SABC HR Policy/Procedures
• Knowledge and understanding of SABC Procurement Policy/Procedures
• Knowledge and understanding of SABC internal control measures including Delegation of Authority Framework
• Knowledge and understanding of relevant software applications
• Knowledge and understanding of SAP
• Knowledge and understanding of latest technology developments
• Knowledge & understanding of flow diagrams
• Knowledge & understanding of file formats
• Knowledge & understanding of different audio & video formats
• Knowledge & understanding of OHS Act

CLOSING DATE: 09 NOVEMBER  2025