Rehabilitation Coordinator at Faircape Group

Job Description

• Faircape Health Institute is a leader in sub-acute rehabilitation and long-term care, grounded in clinical excellence, innovation, and a strong foundation in the science of recovery. Our approach is firmly rooted in data-driven, evidence-based practices, ensuring that every aspect of care is informed by the latest clinical research and best-practice methodologies.
• We are seeking a compassionate, organised, and patient-focused Rehabilitation Coordinator to join our dynamic sub-acute care team in Tokai. This role plays a critical part in ensuring patients experience a smooth, well-coordinated journey from admission through to discharge, with a strong focus on achieving optimal rehabilitation outcomes.
• Working within a collaborative multidisciplinary team, you will be responsible for aligning patient goals, supporting recovery, and coordinating all aspects of discharge planning to ensure safe and sustainable transitions of care.
• This opportunity is ideal for a Social Worker, Occupational Therapist, or Physiotherapist who is passionate about patient recovery, values a holistic approach to care, and thrives in a role that combines clinical insight, coordination, and meaningful patient and family engagement.

Working Schedule

• 3 days per week (weekdays) 08:00 - 17:00

Weekend work and public holidays are required as part of the role, with a structured but flexible arrangement:

• Weekend and public holiday hours: 10:00 – 15:00 (half day)
• Must be available telephonically for support if needed

What We Offer:

At Faircape, we value our employees and offer a range of benefits, including:

• A collaborative and supportive environment where you’ll work alongside experts who share your passion for making a meaningful impact.
• Be part of a patient-focused and quality-driven environment
• Additional leave rewards for long-term commitment.
• Recognition for your dedication through quarterly performance bonuses.
• Exclusive discounts on high-speed internet, ensuring you stay connected.
• Study leave to support continued professional development and further education. 
• Above market salaries aligned with experience and performance. 

Role Purpose

• To coordinate the discharge planning process and support rehabilitation outcomes by working closely with the multidisciplinary team, patients, and families to ensure a smooth and well-managed transition from facility to home or further care. 

Responsibilities

Specific duties include but are not limited to the following:

Discharge Planning & Patient Coordination

• Attend and participate in MDT meetings to stay aligned with patient progress, rehabilitation goals, discharge planning, and expected length of stay
• Coordinate individualised discharge plans in line with each patient’s medical, functional, and social needs
• Engage with patients and families throughout the rehabilitation process, ensuring clear communication regarding goals, progress, and discharge expectations
• Assist with discharge arrangements, including coordination of support services, home care, transport, and follow-up requirements
• Facilitate family meetings where required and provide emotional support to patients and families
• Liaise with internal teams and external healthcare providers to ensure continuity of care and safe discharge planning
• Conduct basic discharge risk assessments and escalate concerns where necessary
• Advocate for the best interests and wellbeing of patients at all times
• Report any suspected abuse or neglect in line with the Older Persons Act and organisational procedures
• Ensure accurate and timeous documentation of all discharge planning activities
• Support a positive patient experience by ensuring patients and families feel informed, prepared, and supported throughout their rehabilitation journey
• Assist with staff training, patient education, and health promotion initiatives within area of competence

Rehabilitation Coordination

• Facilitate sub-acute patient viewings and introductions to the rehabilitation programme
• Ensure patients and families clearly understand MDT goals, expected length of stay, discharge planning, and medical aid feedback
• Confirm discharge dates and coordinate discharge-related communication with the MDT and families
• Ensure discharge reports, patient experience surveys, follow-up appointments, and discharge documentation are completed accurately and timeously
• Coordinate post-discharge clinic bookings and specialist referrals where required
• Complete discharge administration and follow up on patients transferred back to hospital where applicable

Requirements:

Qualifications (one of the following):

• Bachelor’s Degree in Social Work, or Bachelor’s Degree in Occupational Therapy, or Bachelor’s Degree in Physiotherapy

Experience and Knowledge

• Proven experience in a similar or healthcare-related role
• Experience in discharge planning, case management, or rehabilitation environments (advantageous)
• Exposure to an acute or sub-acute setting preferred

Skills and Attributes

• Strong communication and interpersonal skills
• Good organisational and time management ability
• Ability to work effectively within a multidisciplinary team
• Empathetic, patient-centred approach
• Ability to manage multiple priorities in a fast-paced environment

Specific Requirements

• Please attach solid and positive written recommendation letters
• Clear health record
• Clear credit record
• No criminal record