Relationship Consultant at Barron

Job Objectives

Capturing Sales Orders

• Receive request from customers and capture order on the system accordingly or assist customers with placing the orders on line
• Liaise with the warehouse to confirm stock availability and revert back to the client if required
• Complete the branding check list if it is a branding order and capture order correctly Marketing Campaigns
• Distribute marketing campaigns to customer based and follow up with customers by doing a call campaign
• Discuss cross selling and upselling opportunities with the client and capture accordingly

Sales campaigns

• Distribute sales campaigns to customer based and follow up with customers by doing a call campaign
• Discuss cross selling and upselling opportunities with the client and capture accordingly

Indent Sales

• Complete indent order checklist if customer requires customized product, and submit to sourcing to confirm viability of indent order
• Provide feedback to the customer on the outcome

Alterations

• Coordinate alterations process if required

Qualifications and Experience

• NQF 4 Matric or Equivalent
• NQF 5 Sales Course
• 2 years’ Sales or Sales Admin experience

Skills, Abilities and Job-Related Knowledge

• Product Knowledge
• Transaction Management
• Sales Knowledge
• Customer Care
• MS D365 (Sales module)
• Communication
• Interpersonal
• Relationship Building
• Assertiveness
• Multi-tasking
• Problem solving