Rental Manager at Talented Recruitment Specialists

• Exciting opportunity for a Rental Manager to join a forward-thinking real estate company based in Ballito.

Duties and Responsibilities:
Rentals Administration:

• Checking & verifying documents provided for credit checks – Co-ordination with letting agents.
• Coordinate lease administration including renewals, amendments, and new lease documentation alongside the agents - Checking lease documents have been completed correctly.
• Capturing of leasing data & records – CRMS & RAMS – Maintain & updating.
• Creating electronic copy file of all transactions & maintain the filing system.
• Completion of Estate registration documents & compilation of documents for applications – New & Renewals.
• Updating of online listing systems & other platforms -TPN, WeConnectU, RedRabbit.
• FICA – Request, record, verify, maintain records & report – For Tenants & Landlords – Co-ordination with letting agents & Admin.
• Managing maintenance requests with service providers, landlords & tenants
• Consult with maintenance teams, contractors, and service providers to ensure timely resolution of maintenance-related issues & maintain accurate and up-to-date records in property management software.
• Handling Admin & co-ordination for exit inspections with Agents, tenants & landlords.
• Serve as the primary point of contact for tenants: handling queries, maintenance requests, and lease-related correspondence.
• Financial Admin - Process and reconcile monthly rental statements, and arrears follow-ups. Strong financial knowledge required.
• Support the rental team with ad-hoc administrative tasks as required.

Knowledge and Skills:

• Excellent knowledge of rental administration processes.
• Strong understanding of trust account procedures.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Advanced organisational and time management skills.
• Ability to handle difficult situations and resolve disputes professionally.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong financial and reconciliation skills.
• Accountability and ownership.
• Ability to work under pressure and meet deadlines.
• Strong administrative and organisational abilities.