Resort Fun Fanatic Team Leader – Dikhololo Resort at Beekman Group

Key Performance Areas:

• Organise and lead weekly meetings for the entertainment department and service providers.
• Manage entertainment staff schedules, department operations and budget.
• Procure equipment and ensure quality control of facilities and performances.
• Present operational updates in resort meetings and assist with innovative concepts.
• Handle guest queries, promotions, events and maintain communication equipment.
• Conduct stock takes, handle complaints, maintain standards and ensure excellent customer service.
• Promote resort facilities, collect guest feedback and represent the brand in various settings.
• Organise guided hikes, adventure sports, entertainment events and develop new programs. 

Position Requirements:

• Experience in entertainment in various settings like theme parks, Children’s camps, Hotels and Resorts.
• Ability to lead games and activities for kids and families.
• Public speaking
• Computer literacy and Audio-visual expertise
• Proficiency in Crisis management
• Safety and security act (O.H.S.A)
• First Aid
• Valid Driver’s Licence 

Person Requirements:

• High energy levels with a passion for working with the public & particularly children.
• Prepared to work outside of normal office hours which includes, public holidays and weekends.
• Work during high season periods
• Work within a multi-cultural environment including multi genders
• Flexibility, patience and adaptability
   

Qualifications:

• Matric or Grade 12 (Compulsory)
• Child minding experience (Advantage)