Job Vacancies Open at Beekman Group

This role entails the efficient business administration of resort properties with the following 2 key focus points:

1. Property information is captured, administered, and always maintained accurately to ensure optimal guest experience through all stages of their interaction with that, or any, property in our offerings.
2. Administering financial, reporting, and statistical elements of a collection of properties to ensure best business performance as well as optimal guest experience. 

Key Performance Areas:

The successful candidate will be responsible for:

• Timeshare inventory control
• Processing of levy payments 

Requirements:

• Matric
• Confident & professional communicator
• Critical thinker with high attention to detail and accuracy
• Minimum 2 Years client / stakeholder liaison experience (advantageous)
• Computer literacy (proficient in MS Word and Excel)
• Excellent verbal and written communication skills
• Good Interpersonal skills
• Ability to work under pressure
• Ability to plan and organise
• Numerical proficiency essential
• Strong business admin orientation

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Key Performance Areas:

• Organise and lead weekly meetings for the entertainment department and service providers.
• Manage entertainment staff schedules, department operations and budget.
• Procure equipment and ensure quality control of facilities and performances.
• Present operational updates in resort meetings and assist with innovative concepts.
• Handle guest queries, promotions, events and maintain communication equipment.
• Conduct stock takes, handle complaints, maintain standards and ensure excellent customer service.
• Promote resort facilities, collect guest feedback and represent the brand in various settings.
• Organise guided hikes, adventure sports, entertainment events and develop new programs. 

Position Requirements:

• Experience in entertainment in various settings like theme parks, Children’s camps, Hotels and Resorts.
• Ability to lead games and activities for kids and families.
• Public speaking
• Computer literacy and Audio-visual expertise
• Proficiency in Crisis management
• Safety and security act (O.H.S.A)
• First Aid
• Valid Driver’s Licence 

Person Requirements:

• High energy levels with a passion for working with the public & particularly children.
• Prepared to work outside of normal office hours which includes, public holidays and weekends.
• Work during high season periods
• Work within a multi-cultural environment including multi genders
• Flexibility, patience and adaptability
   

Qualifications:

• Matric or Grade 12 (Compulsory)
• Child minding experience (Advantage)

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Key Performance Areas:

• We require a Lifeguard to ensure the safety of guests utilizing any of our swimming pools or water themed facilities.
• This to be achieved through being attentive & observant at all times, by minimizing or eliminating hazardous situations or behaviours and by affecting rescues and the application of resuscitation and first aid as appropriate.
• Lifeguards must be able to enforce pool policies and discipline within the aforementioned areas.
• Must be able to communicate effectively with our guests.
• To ensure success you need to assess situations swiftly and make judicious decisions regarding the safety of swimmers. 

Position Requirements:

• Previous Lifeguarding experience with relevant certification essential
• Ability to deal with guests in a professional and courteous manner
• Proficiency in swimming and rescue techniques
• Constantly monitor activities in swimming areas to prevent accidents
• Enforce facility rules and regulations to prevent unsafe behaviours
• Conduct regular checks of the area for hazards or unsafe conditions 

Person Requirements:

• Ability to work under pressure
• Good communication skills
• Prepared to work shifts, weekends and public holidays
• Live nearby the resort as no accommodation is provided 

Qualifications:

• Certification in lifeguard training from a recognised body (eg. Lifeguard S.A.)
• Proficiency in swimming and rescue techniques
• First Aid
• Matric

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Key Performance Areas:

• Ensuring that guests receive the best possible reception and assistance both on arrival, during their stay & upon departure. Ensuring that all Front Office procedures are followed & systems maintained and managed in accordance with set standards policies & procedures.
•  Duties range from telephone, office administration, reservations, guest related queries, stock/asset control, data capturing and handling of money. Assisting guests with queries and complaints, ensuring that same are resolved to their full satisfaction. Facilitating excellent communication with guests, other departments as well as colleagues. General problem-solving tasks. Assist/relief Housekeeper.      
   

Requirements:

• Matric
• 2 years’ experience in a similar position
• Computer literacy skills including Excel & Word
• Working experience of Property Management systems
• Excellent guest relation skills and the ability to resolve complaints & problems.
• Own transport
• Valid code B driver’s license will be an advantage. 

Person Requirements:

• Ability to work under pressure
• Good interpersonal & communication skills
• Patience
• Prepared to work on weekends; public holidays, late evenings, and call outs.

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Key Performance Areas:

• Providing exceptional customer service and driving revenue through the promotion of watersports activities.
• Supervise and coordinate all watersports activities, including but not limited to kayaking, paddleboarding, barge cruises and kayaing
• Ensure that all equipment is properly maintained and in safe working condition.
• Manage, further develop and implement standard operating procedures for watersports operations.
• Manage inventory and equipment procurement as needed through the groups prescribed stock take software system
• Enforce safety protocols and procedures to ensure the well-being of Guests and Staff.
• Conduct regular safety inspections and maintain compliance with relevant regulations and industry standards.
• Provide training and certification for Staff in water safety and emergency procedures.
• Interact with Guests to provide information about watersports activities and assist them in selecting appropriate options.
• Recruit, train, and supervise watersports instructors, guides, and support Staff. Schedule Staff effectively to meet operational needs and maintain appropriate Staffing levels. Provide ongoing coaching and feedback to Staff to foster their professional development.
• Develop marketing strategies to promote watersports activities and attract new customers.
• Recruit, train, and supervise watersports instructors, guides, and support Staff. Schedule Staff effectively to meet operational needs and maintain appropriate Staffing levels. Provide ongoing coaching and feedback to Staff to foster their professional development.
• Develop marketing strategies to promote watersports activities and attract new customers. 

Position Requirements:

• Matric or Grade 12 (Compulsory)  including Child minding (Advantage)
• Valid Driver’s Licence
• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment  – leading kids and family games and activities  
• Experience leading and motivating a team
• Computer literacy and Audio visual expertise  
• Familiar with Health, Safety, Security including First Aid  
• High energy levels with a passion for working with the public & particularly children
• Experience working within a multi-cultural environment and multi genders  
• Prepared to work outside of normal office hours including working  on public holidays, weekends and during high season periods
• Bilingual in Afrikaans & English

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Key Performance Areas:

• The successful candidate will be responsible for the standard of housekeeping as set by the Group. Supervising and allocating staff duties and staff administration for housekeeping. Issuing, recording and controlling stock of consumables, stores, linen and equipment. Managing all aspects of housekeeping, ensuring the service standards are maintained, stock control, etc
   

Position Requirements:

• 3 years supervisory experience in a Housekeeper position at a large resort
• Computer literacy skills including Excel and Word
• Staff Management background
• Strong Housekeeping Background
• Understanding of all resort operational aspects 

Person Requirements:

• Ability to work under pressure
• Good communication skills
• Valid driver’s license with own reliable transport
• Prepared to work shifts, overtime, and on weekends and public holidays