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WesBank has changed and evolved over four decades to become the leading destination for individuals and businesses who need expert advice on asset finance. Today, WesBank focuses on putting customers first, offering innovative, tailor-made finance solutions, and providing quality service to all clients based on their needs. WesBank's history of innovations i...
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Job Description
To maximize new business opportunities with dealers, bankers and direct customers, through securing financing of assets, selling value added products and relationship building in order to grow the profitability and market share for the Product House
Hello Finance and Insurance Marketer
Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in WB Motor Sales Channel, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Optimises work through the application of learning experiences
- Ensures operational excellence through the delivery of work processes according to defined quality standards
- Delivers on a financial target to increase profitable business
- Adheres to compliance and internal governance processes
- Contributes to cost efficiencies and productivity
- Delivers customer service through adherence to quality service standards
- Contributes to teamwork and inclusivity
- Improves own performance and develops self
You will be an ideal candidate if you:
- Experience: 2 to 4 years' experience within Financial Services industry /Motor Industry
- Strong mathematical and finance skills
- Excellent written and verbal communication skills to explain complex programs to buyers
- Knowledge of financial compliance requirements
- Analytical and problem-solving skills to help customers find a good deal that fits their financial situation
- Advanced negotiation skills to help customers find the best rate
- Strong sales and closing skills to boost sales for the dealership
- Automobile industry experience and knowledge
- Leadership or training skills to educate the sales staff on the available programs
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
go to method of application »
Job Description
To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Ensure implementation of relevant policies, governance and practice standards across the business Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by business.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
- Maintain ownership of models through regular audits and updates to ensure relevance.
- Plan and perform regular model updates that capture evolving business complexity in current models Challenge current models to ensure relevance and accuracy of outputs.
- Test outputs and accuracy of models to ensure relevance.
- Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetisation opportunities and monitoring implementation of business decisions to recommend enhancements utilising statistical modelling and data analysis.
- Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
- Review and assist more junior Quantitative Analysts with processes and models.
- Adhere to model building policies, standards, frameworks, and governance process.
- Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
- Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy
- Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit Findings, Complaints, Incidents.
- Investigations and Privacy and Protection Assessments.
- Provide input into creation of delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
- Assist in analysis of available data to identify information commercialisation opportunities that have not been explored to address business needs and revenue options.
- Assist in productionilisation of analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
- Analyse information requirements, availability and quality of data to feed into management for resolution Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilise as appropriate.
- Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
- Participate in relevant project related to the businesses.
- overall analytical needs and opportunities Assist as SME for analytics applying own.
- understanding of the operations of the business product or service.
- Determine the business questions that need be answered and determine appropriate analytics models for utilisation.
- Source and do some preparation (20-30%) of relevant data sources for analysis.
- Translate business requirements into tangible models utlising own understanding of the business value of projects, models and processes.
- Develop and apply analytical algorithms and methods to build, test and implement robust mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e., reduced risk and costs, increased profitability, optimised efficiency and to facilitate strategic decision-making.
- Build models that analyse processes to recommend areas for optimisation to achieve cost savings, revenue generation or efficiency improvements for the business.
- Document and audit relevant processes.
- Document and implement models to address specific business requirements.
- Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
- Deliver within broad parameters.
Application Closing Date
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Job Description
To increase new profitable business production and the conversion of approved applications
Hello Future Contact Centre Marketing Sales
Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in WB Motor Moto Sales Channel - Durban , you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Receives loaded and validated deals, converts and concludes the actual sale, and structures
- deals as per the clients' needs
- Receives loaded and validated deals, converts and concludes the actual sale, and structures deals as per the clients' needs.
- Meets production targets (sales objectives), such as Rand Value, Non-interest Revenue, Value, Added Products
- Conversion of Approved New Business Applications, First Time Approval, Number of Outbound Calls / Productivity,
- Lead Management within agreed standards.
- Contributes to profitability and managing returns, and provides quotes within mandates, as pre-defined on the system.
- Prepares credit submissions for judgmental assessments.
- Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required
- Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialized areas
You will be an ideal candidate if you:
- Minimum Qualification - Matric
- Preferred Qualification - Diploma in Sales and Marketing or Related field
- Experience - One to three years in Sales and Marketing, call center environment (in/out), financial industry.
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
Closing date: 15 April 20
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Job Description
To formulate and implement a segment agnostic scored capability to increase market penetration and ensure sustainable business growth.
To provide direction and ensure the achievement of service excellence in a high-volume environment.
- Develop a scored strategy aligned to business strategy to ensure business growth and sustainability.
- Establish a data-led sales capability that balances growth, risk and return to enable scalable scoring functionality.
- Increase market penetration across origination channels to strengthen the business' market position.
- Set and deliver targets in consultation with regions for sales service by identifying effective and efficient drivers.
- Align strategic objectives with specific performance measures and control systems to track and monitor progress.
- Establish, implement and maintain sound business processes that minimize risk and deliver quality and seamless customer experience.
- Optimize fulfilment processes and re-engineer as required to maximize the service delivery objectives and customer experience.
- Ensure optimized customer experience and service throughout the value chain.
- Source, analyze and implement market research findings and trends to develop innovative solutions to increase market penetration and ensure sustainability and future competitive growth.
- Cultivate and manage objective working relationships with a variety of internal and external stakeholders including channels of origination and enablers.
- Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
- Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
- Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services.
- Manage designated product development projects from inception to final execution, including post implementation evaluation.
- Ensure integrated view and reporting of relevant business information.
- Report on and / or find solutions to items resulting from findings by internal or external audit and client management risk.
- Identify and encourage participation in activities that are appropriate for own and employee development in area of responsibility.
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.
Application Closing Date
11/04/24
go to method of application »
Job Description
To maximise new business opportunities with dealers, bankers and/or customers (individual and corporate), through securing financing of assets, referring of value added products and relationship building in order to grow profitability and market share for the Product House
Hello Future Roving Marketer
Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in WB Motor Sales Channel, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Increases new business production, non interest revenue and market share
- Cover the Welkom
- Achieve predetermined sales targets
- Reviews sales with dealers, support staff and third parties
- Collates and submits required documentation to the organisation
- Builds and maintains relationships
- Provides excellent customer services
- Contributes to cost efficiencies
- Optimizes work through the application of learning experience
You will be an ideal candidate if you:
- Diploma in Business Management/ Marketing Management
- Preferred Qualification - Bachelor of Commerce Degree / advances Diploma in Business Management / Marketing Diploma
- Experience: 6 to 12 months experience within Financial Services industry /Motor Industry
- Own Vehicle
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
go to method of application »
Job Description
The Sales Operations Team Leader leads a team and ensures that staff are equipped and able to meet operational targets The incumbent deals with escalated customer queries and promotes the Bank's products and services
Hello Future Sales Operations Team Leader
Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in WB Motor Sales Channel- Menlyn. The Sales Operations Team Leader leads a team and ensures that staff are equipped and able to meet operational targets The incumbent deals with escalated customer queries and promotes the Bank's products and services
Are you someone who can:
- Ensures operational excellence through the delivery of work processes according to defined quality standards
- Promotes diversity within the team
- Ensures compliance to policies and procedures in the Business Unit
- Ensures customer service solutions are aligned to the operational business plan
- Ensures team is trained in relevant systems and business processes
- Manages client expectations
- Contributes to cost efficiencies
- Manages people performance in the area of responsibility
- Participates in planned activities that are appropriate for own and staff development
- Ensures continuous process improvement to enable effective operational processes
You will be an ideal candidate if you:
- Minimum Qualification - Matric
- Preferred Qualification - Degree in Finance, Accounting or any related field
- Experience - 2 to 5 years' experience within the role
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
go to method of application »
Job Description
To increase new profitable business production and the conversion of approved applications
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Uses technical know-how to identify, solve and escalate problems
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Provides exceptional customer service when interacting with internal and external customers
- Delivers customer service through adherence to quality service standards
- Delivers on sales objectives to increase profitable business
Application Closing Date
go to method of application »
Job Description
To analyses credit data to estimate degree of risk in extending credit or lending money
Consults with management to assist in corporate planning
Hello Future Credit Analyst
Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in WB Motor Sales Channel - Fairlands , As a member of the WB Moto Sales Channel Hub, you would be expected to fulfil a number of key functions in the support of Motor Sales in the Regions, the Business Development office, and the Automotive Partnerships team. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Adhere to negotiated service levels and turnaround times in support of business strategy.
- Ability to effectively prioritise and organise workflow.
- Customer and results driven.
- Make informed credit decisions.
- Assist internal sales partners with credit decisions and application of the credit policy.
- Build and maintain relationships with internal business partners.
- Responsible for making credit decisions.
- Keep abreast with what’s happening within the marketplace and more specifically with regards to process and credit policy.
- To facilitate and monitor adherence to service guarantee times.
- Resolve any credit issues and process problems/challenges with Payouts and other internal business partners.
- Credit application support (ranging from end-to-end floorplan facility submissions for new facilities or renewals, to assisting with various sections of submissions), including but not limited to:
- Submissions to The Credit Factory to obtain Optimist spreading of AFS and FR Grading;
- Extracting / compiling BI packs (Motor retail support, i.e. 427, Market Share, Profitability Profile, etc.), floorplan facility utilisation and releases info, etc) and incorporating the summarised info into credit submissions;
- DFS floorplan facility pricing reviews and facilitating signoff;
- Financial analysis and commentary
- Credit-on-Line loading
- ESRA categorisation / reviews
- Month-end and ad hoc reporting and investigations
- Compilation of DFS info for Large Dealer Group reviews
- Preparation of floorplan facility legal agreements and collateral documentation
- Assistance with FICA KYC reviews, including FICA KYC of DFS Suppliers
- Lodging of signed securities with Collateral Management Department.
- Escalate to manager any credit issues with products/processes/ standards.
You will be an ideal candidate if you:
- Minimum Qualification - Matric
- Preferred Qualification - Degree in Finance, Accounting or any related field
- Experience - 2 to 5 years' experience within the role
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
go to method of application »
Job Description
We are creating the best lending and credit risk capability in the world, establishing the gold-standard through thought leadership and execution. We achieve this in one of the most diverse lending markets in the world adapting and thriving while doing so.
This role forms part of the Scored Credit team. It is a key role enabling the Acquisitions, Portfolio Management, and the Scored Credit Decisioning capability on Platform/ Lend Architecture. The role reports to the Product House Scored Head of Credit and will work closely with the Acquisitions and Portfolio Management teams, IT/System Owners, CDAO and senior management.
This role is the link between Data Science/Analytics and IT/Systems with key focus being understanding and unpacking the decisioning rules within system and use this knowledge to guide on better, more efficient ways of implementing changes/new projects.
The role will also be the lead facilitating scoring decisioning onto new Platform architecture. New tools/model development and investigations/analytical unpacking also forms part of the role.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Ensure implementation of relevant policies, governance and practice standards across the business.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and business’s internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by business.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks.
- Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customized solutions which result in more efficient outcomes.
- Provide input into localization of appropriate model building policies, standards, frameworks, and governance process and integration of business modelling and analytics value chain.
- Adhere to model building policies, standards, frameworks, and governance process.
- Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
- Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
- Ensure reporting of any information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
- Create delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
- Analyse available data to identify information commercialization opportunities that have not been explored to address business needs and revenue options.
- Productionise analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
- Analyse information requirements, availability and quality of data to feed into management for resolution.
- Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilize as appropriate.
- Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
- Participate in relevant project related to the business overall analytical needs and opportunities Serve as SME for analytics applying own understanding of the operations of the business product or service.
- Determine the business questions that need be answered and determine appropriate analytics models for utilization.
- Source and prepare relevant data sources for analysis.
- Translate business requirements into tangible models utilizing own understanding of the business value of projects, models and processes.
- Develop and apply analytical algorithms and methods to build, test and implement advanced mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e., reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.
- Build models that analyze processes to recommend areas for optimization to achieve cost savings, revenue generation or efficiency improvements for the business.
- Document and audit relevant processes.
- Document and implement models to address specific business requirements.
- Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
- Apply own understanding of statistical techniques to determine approach to provide input required for decisions and design or evaluation of experiments.
- Apply technical concepts such as (Multivariable Calculus, Linear Algebra etc.) concepts to improve predictive performance or algorithm optimization in data defined products.
- Implement machine learning mathematical algorithms and automation techniques using open-source programming languages such as SAS or Python libraries.
- Utilize advanced predictive modelling techniques to hold insight into outcomes and future events that confront key assumptions.
- Utilize data to model complex abstractions in machine learning research to enable deep learning.
- Utilize pattern recognition technology to recognizes patterns in data and the criteria for use interchangeably with machine learning technology.
- Build and program own statistical model in statistical software for application development to productionize the model into a software application conducted by software developers.
- Conduct Text analytics to examine unstructured data to glean key business insights.
- Understand principles of Data Wrangling to identify and recommend corrective actions for imperfections in data quality.
- Participate in enterprise-wide high level problem resolution by interacting with relevant engineers and product managers, utilizing appropriate methods and decide when approximations make sense.
- Conduct data visualization to present data, findings and techniques to audiences, both technical and nontechnical link pictorial or graphical format so it can be easily analyzed utilizing principles of visually encoding data and communicating information.
- Maintain ownership of models through regular audits and updates to ensure relevance.
- Plan and perform regular model updates that capture evolving business complexity in current models.
- Challenge current models to ensure relevance and accuracy of outputs.
- Test outputs and accuracy of models to ensure relevance.
- Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetization opportunities and monitoring implementation of business decisions to recommend enhancements utilizing statistical modelling and data analysis.
- Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
- Review and assist more junior Quantitative Analysts with processes and models.
Knowledge Required
- FNB credit and lending products and channels
- Knowledge of the credit value chain
- Strong understanding of Data Analytics in a large financial services organisation
- Understand both the technical points of Data Management and Analytics, as well as the business drivers and needs.
- Understand regulations and legislation which require information or data management and analytics capabilities, communities and understand the dependencies between people, technology and the processes of Data management and data insights
Experience
Application Closing Date
go to method of application »
Job Description
To provide intelligent business information to management that informs their strategic people management practices through the provision of regular MIS reports based on a complete and clear understanding of the database including the co-ordination and management of changes to the MIS database, the streamlining of MIS reports and processes
- Promotes teamwork amongst peers and team members
- Empowers customers to use tools to generate reports
- Creates solutions to meet customer demands
- Ensures customer service solutions are aligned to the operational business plan
- Ensures continuous process improvement to enable effective operational processes
- Contributes to financial gain of the Company through accurate and on-time legislative reporting
- Administers the management information system database
- Manages the quality standards of the database
- Participates in planned activities that are appropriate for own development
Educations
- Grade 12
- Degree in either Computer Science, Information Science, Management Information Systems, Business Informatics would be advantages
Experience
Technical Proficiency:
- Database Management: Experience working with databases, querying data, and understanding database structures.
- Data Analysis: Proficiency in analysing data, identifying trends, and drawing insights.
- Programming Languages: Familiarity with languages such as SQL, Python, or R for data manipulation and reporting.
- Business Intelligence Tools: Knowledge of tools like Power BI for creating visualizations.
Business Acumen:
- Understanding of Business Processes: Ability to comprehend organizational workflows and translate business requirements into technical solutions.
- Domain Knowledge: Familiarity with the industry or sector in which the organization operates.
Communication Skills:
- Effective Communication: Ability to communicate complex technical concepts to non-technical stakeholders.
- Collaboration: Willingness to work with cross-functional teams and bridge the gap between IT and business units.
Problem-Solving and Critical Thinking:
- Analytical Skills: Capability to identify problems, propose solutions, and make data-driven decisions.
- Attention to Detail: Ability to spot inconsistencies and anomalies in data.
Project Management:
- Project Coordination: Experience managing projects, adhering to timelines, and ensuring successful implementation.
- Requirements Gathering: Proficiency in eliciting and documenting user requirements.
- Excel
- PowerPoint
- PowerBi
- SQL
Application Closing Date
Method of Application
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