Job Openings at PSG Konsult Ltd

Responsibilities:

• Design and develop components of the CRM platform, as well as the client facing portals, Apple/Android apps in conjunction with our external software development partner.
• Work within a C# microservices architecture while transforming the current software stack.
• Research, design, document, and modify software specifications throughout the production life cycle
• Produce clean, well-documented, efficient, and standards-compliant code with an eye towards performance optimization.
• Write secure code and exercise good judgment in handling sensitive data.
• Industrialize solutions with DEVOPS.
• Provide input for the other developers, BAs and Testers, as well as maintain an excellent working relationship with our external software development partner.
• Utilize modern coding practices, comfortable to propose and implement improvements to current processes.
• Display a customer service approach to the users (Advisers and internal business) of the CRM platform.
• Along with the BAs, assess and validate development requirements received from stakeholders before submitting for development.
• Closely working with business ( pre-development ) and testing ( post-development ) to ensure requirements are delivered in an expected format.

 Minimum requirements:

• A relevant tertiary qualification, preferably a degree or honors in computer science
• Extensive experience in related roles in the financial services industry
• Experience in CRM and client portal solutions
• Agile / Scrum experience
• Expert C# development experience
• Expert understanding of the software development process
• Good negotiation ability
• Knowledge of wealth management and adviser value proposition requirements
• Ability to effectively translate business requirements in technology terminology
• Ability to explain technical issues back to business for decision making

 Recommended requirements:

• PHP knowledge

Competencies required:

• Can-do attitude to addressing problems.
• Business acumen and entrepreneurship
• Analytical thinker
• Problem-solving skills
• Proven skills in managing small to medium size team
• Negotiating and influencing skills
• Innovative
• Assertive
• Attention to detail
• Project Management
• Advanced communications skills
• Change management and coaching skills
• IT innovation and acumen

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What we offer:

• 12 months fixed term contract
• On the job training
• Soft skills and technical skills training
• Mentor and buddy support.
• Competitive benefits

Minimum Requirements:

• BSc Engineering Qualification
• Valid South African ID
• Average of 65% and above
• Bachelor of Science in Engineering
• Computer Engineering
• Industrial Engineering
• Chemical Engineering

Documents required:

• Curriculum Vitae
• Updated academic record
• Copy of South African ID

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Responsibilities:

• Develop the Broker base and build sound relationships
• Optimising underwriting performance at a policy and portfolio level
• Premium growth as per target
• Loss ratio as per target
• Manage underwriting process
• Underwriting risks
• Management of systems & processes
• Effective reporting on a monthly basis
• Business development (quotes, new business)
• Training & Development
• Quality control (commission, work, training, complaints and customer service)
• To assist in the handling of complex queries and complaints (admin & claims)
• Promotional/ Marketing / Special Events

 Minimum Requirements:

• FAIS Accredited / Compliant
• Relevant industry qualification (Full Short-Term qualification and RE 5)
• Excellent sales and relationship abilities
• Minimum 5 years’ experience in similar role
• Strong technical Short-term insurance knowledge in both personal and commercial lines
• Own mode of transport

 Skillset Required:

• Excellent Commercial and Personal Lines product knowledge
• Insurance systems knowledge
• Business orientated attitude, professionalism and client service focus
• Communication skills
• Time and self-management
• Interpersonal skills

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Responsibilities:

• Defining the methodologies, techniques, and tools that Business Analysts (BAs) should use to gather, document, and analyse business requirements.
• Establish a set of standards and best practices for performing business analysis.
• Facilitating workshops, collecting, and documenting business requirements
• Analyse data, processes, and systems to identify areas for improvement or optimization.
• Encouraging collaboration and effective communication among BAs, other departments, stakeholders, and project teams. This can include regular meetings, knowledge sharing.
• Providing templates and guidelines for documenting requirements, process flows, use cases, and other relevant business analysis artifacts.
• Ensuring that business analysis activities align with project management processes and timelines, helping to define and prioritize requirements for projects.

 Minimum Requirements:

• BCom / BSc degree or equivalent qualification
• Minimum of 5 years' Business Analysis experience
• Minimum of 2 years Team Leadership experience
• 5+ years’ experience of Microsoft technologies (Windows, SharePoint, MS-365, MS-Teams, Power Apps, etc.).
• Integration experience (API design, integration between on-premise and cloud and multiple service provider platforms)
• Knowledge and familiarity with common programming languages such as C#, Python or Java would be an advantage
• Financial/Insurance industry experience will be advantageous

 Competencies:

• Policy, product, and systems knowledge
• Planning and organizing skills
• Problem solving and analysis
• Interpersonal skills
• Computer literate and excel skills
• Team player
• Good communication skills (verbal and written)

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Responsibilities:

Strategic client management:

• Produce and implement strategic annual plans per client
• Produce and implement communication strategies per client
• Develop and maintain strategic relationships with clients at both senior and administrative levels
• Develop and maintain strategic relationships with client wellness committees
• Ensure compliance with client service level agreements
• Produce and implement annual year-end plans per client
• Manage the query process per client
• Identify cross-sell opportunities among existing clients
• Identify new business opportunities
• Develop and maintain relationships between PSG and providers

 Operations client management:

• Ensure that the operational requirements for each client are met (e.g. on-site visits, inductions, payroll workshops)
• Manage the daily operational services provided by PSG to the client
• Produce and implement a monthly communication per client
• Manage the year-end operational process

 Staff and office management:

• Supervise staff and HR related issues including, but not limited to, timekeeping and leave control
• Identify and implement plans for staff training and development needs
• Manage Health and Safety requirements
• Ensure optimal utilisation of staff resources

 Minimum Requirements:

• Minimum NQF5 in Wealth Management
• Completed RE5 qualification
• 10 years relevant work experience with an excellent understanding of insurance and medical industry
• 3 years management experience
• Excellent knowledge of relevant legislations
• Computer literacy (MS Office – advanced MS Excel and PowerPoint)
• Overnight travel is a requirement

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Responsibilities include, but are not limited to:

• Design, implement and improve risk management strategies and processes within PSG.
• Plan, execute and manage risk analysis and assessments, both financial and operational, against set parameters.
• Organise and draft appropriate risk reporting and executive summaries, internally and externally. · Advise management in identifying and quantifying risks.
• Assist management to mitigate exposure to risks to be aligned with the risk appetite.
• Assist management in establishing risk strategies, policies and internal protocols including effective risk management communication.
• Manage and oversee the risk function across PSG.
• Building relationships with the respective management teams.

 Minimum requirements:

• Financial service experience
• Stakeholder management experience
• Top academic achiever
• Relevant Post graduate qualification (i.e. high quality energetic CA, actuary or similar)

 Requirements (negotiable)

• Good understanding of the political and economic environment and its impact on PSG
• Investment management experience
• Financial planning experience
• Risk management qualification and experience
• Knowledge of SAM / Prudential Standards implication
• IT knowledge and skills

 Competencies required:

• Display highest level of integrity and sound judgement
• Self-starter and ability to work independently
• Strong negotiating, persuasive, and influencing skills
• Great organisation and planning skills, and being adaptable
• Attention to detail
• Strong analytical and numerical skills
• Strong written and verbal communication skills
• Problem identification and solution skills
• Has the ability to assimilate and apply relevant business principles