Restaurant General Manager (RGM)- Quick Service Restaurant at Rohloff Group

Main purpose of the Restaurant General Manager (RGM) position:

• Manage a quick service restaurant in accordance with the company policies and procedures through team management to ensure operational excellence.

Key Performance Areas:

• Achieve set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service (CHAMPS).
• Manage Restaurant shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency, and profitability.
• Forecast and schedule labour.
• Implementation of controls and procedures to protect the safety and security of employees, customers, property, and company funds.
• Manage stock and cost controls and maximise sales and profitability.
• Achieve Business Scorecard Targets and manage local store marketing activities.
• Employee Recruitment, Training and Development
• Living and leading with heart as a manager

Job Requirements:

• Prior managerial experience in the Hospitality and/or the Quick Service Restaurant (QSR) Industry. Minimum 3- 5 years.
• Proficiency in English, Numeracy and Computer Literacy (MS Office skills: Teams, Excel, Word).
• Grade 12 (NQF Level 4). An added tertiary qualification will be an advantage.
• A passion for product quality and the customer service experience, pride in the KFC Brand!
• It will be advantageous if you are based in: Cape Town/ Western Cape Areas
• Only suitable candidates will be contacted for an interview.