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In 1981 the Rohloff Group built their first KFC restaurant in a small town called Vryburg. Armed with the Colonels secret recipe and a passion for great service the family run company has since grown to owning KFC restaurants throughout Western Cape, Gauteng and Free State in South Africa
With the restaurant support center based in Somerset West, Rohloff ...
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Main purpose of the Restaurant General Manager (RGM) position:
- Manage a quick service restaurant in accordance with the company policies and procedures through team management to ensure operational excellence.
Key Performance Areas:
- Achieve set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service (CHAMPS).
- Manage Restaurant shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency, and profitability.
- Forecast and schedule labour.
- Implementation of controls and procedures to protect the safety and security of employees, customers, property, and company funds.
- Manage stock and cost controls and maximise sales and profitability.
- Achieve Business Scorecard Targets and manage local store marketing activities.
- Employee Recruitment, Training and Development
- Living and leading with heart as a manager
Job Requirements:
- Prior managerial experience in the Hospitality and/or the Quick Service Restaurant (QSR) Industry. Minimum 3- 5 years.
- Proficiency in English, Numeracy and Computer Literacy (MS Office skills: Teams, Excel, Word).
- Grade 12 (NQF Level 4). An added tertiary qualification will be an advantage.
- A passion for product quality and the customer service experience, pride in the KFC Brand!
- It will be advantageous if you are based in: Cape Town/ Western Cape Areas
- Only suitable candidates will be contacted for an interview.
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- Are you detail-oriented and passionate about maintaining high standards? We're looking for a Laundry Aid and General Cleaner to join our dynamic Team at KFC Rohloff Group. Drive our franchise group's growth and success through ensuring that all laundry items are properly sorted, washed, dried and folded. This role also involves maintaining cleanliness and organization in the laundry area, performing routine maintenance on laundry equipment, and adhering to safety and sanitation standards.
What You'll Be Cooking Up:
Washing and Drying:
- Operate washing machines and dryers to clean linens, uniforms, towels, and other fabric-based items.
- Sorting and Folding: Sort laundry items based on type, colour, and fabric; fold and organize cleaned laundry
- Ironing: Iron garments, uniforms, and other laundry items to remove wrinkles and ensure a neat appearance.
- Stain Removal: Identify and treat stains on fabrics using appropriate methods and cleaning agents.
Maintaining Inventory:
- Track and monitor laundry supplies like detergent, fabric softener, and other consumables to ensure proper stock levels.
Maintaining Equipment:
- Regularly clean, maintain, and report any issues with laundry machines and equipment.
Surface Cleaning:
- Clean and sanitize floors, windows, walls, desks, furniture, and other surfaces in the business premises.
- Ensure cleanliness and hygiene in restrooms, including replenishing soap, paper towels, and toilet paper.
Restroom Maintenance:
- Develop and manage project budgets, ensuring financial resources are used wisely.
- Ensure common areas, break rooms, kitchens, and other spaces are kept clean and organized
- Collect and dispose of waste in a timely and proper manner; replace trash bags and ensure bins are clean
What You Bring to the Table:
- Grade 12 Matric Certificate
- 3 + years of relevant experience
Why You'll Love It Here:
- Collaborative, inclusive, and flexible work environment.
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- Are you detail-oriented and passionate about maintaining high standards? We're looking for Procurement Officer to join our dynamic Team at KFC Rohloff Group. Drive our franchise group's growth and success by ensuring cost savings and increased profits, the company reduces expenses by obtaining the best prices for goods and services through competitive quoting. This involves seeking quotes from multiple suppliers to select the most cost-effective option and negotiate better terms. Additionally, it's crucial to promptly meet all requests from internal departments, ensuring smooth operations and internal customer satisfaction. Promptly meet all requests from internal departments, ensuring smooth operations and internal customer satisfaction.
What You'll Be Cooking Up:
Quote Requests follow up:
- Track and manage the process of obtaining quotes from suppliers to ensure timely receipt and address any delays, maintaining a smooth procurement process.
Competitive Bidding:
- Invite multiple suppliers to submit bids, compare them to select the most cost-effective option, and encourage suppliers to offer their best prices and terms.
Cost Savings:
- Achieve cost savings by securing the best prices and terms, reducing overall expenses, and increasing profitability
Customer Service:
- Meet the needs of internal customers promptly and efficiently to ensure smooth operations and high levels of internal customer satisfaction.
What You Bring to the Table:
- Relevant diploma/Certificate
- 3 + years of relevant experience
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- We're looking for a Runner/Site Finder to join our team at KFC Rohloff Group, you will be responsible for identifying and securing new site opportunities for the expansion of a KFC franchisee's footprint. This role involves ensuring that all stages of the South African Property Owners Association (SAPOA) guidelines are covered in the acquisition process, from initial site identification to final approval.
What You'll Be Cooking Up:
- Identify potential new sites for KFC franchise expansion through market research, field visits, and networking.
- Conduct initial site assessments to determine suitability based on location, demographics, and market potential.
- Ensure all SAPOA stages are followed, including site identification, feasibility studies, negotiations, and acquisition.
- Collaborate with internal teams, including real estate, finance, and operations, to evaluate and approve new site opportunities.
- Maintain a database of potential sites and track the progress of each opportunity through the acquisition process.
- Build and maintain relationships with property owners, real estate agents, and local authorities.
- Prepare and present site acquisition proposals to senior management for approval.
- Assist in negotiating lease terms and conditions with property owners and landlords.
- Ensure compliance with all relevant regulations, standards, and company policies throughout the acquisition process.
- Provide regular updates and reports on site acquisition activities to the Acquisition Manager and senior management.
What You Bring to the Table:
- Bachelor’s degree in real estate, Business Administration, or a related field.
- Proven experience in site acquisition, real estate, or a related field.
- Experience in the quick-service restaurant (QSR) industry or retail development.
- Knowledge of local real estate markets and trends.
- Strong understanding of the SAPOA guidelines and property acquisition process.
- Excellent research, analytical, and negotiation skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and real estate management software.
- Valid driver's license and willingness to travel as required.
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What is the job:
- Equipment Technician with expertise in the repair, maintenance, and troubleshooting of kitchen equipment used in KFC restaurants. This includes a focus on Henny Penny Pressure and Open Fryers, Winston Collectramatic Pressure and Open Fryers, Upright Holding Cabinets, and all general kitchen equipment. The ideal candidate will possess strong technical knowledge, excellent problem-solving skills, and the ability to work efficiently in a fast-paced environment to ensure the smooth operation of kitchen equipment.
What will be expected of you?
Maintenance & Repair:
- Perform preventative maintenance, diagnostics, and repairs on Henny Penny Pressure and Open Fryers, Winston Collectramatic Pressure and Open Fryers, and Upright Holding Cabinets.
- Troubleshoot and repair a variety of kitchen equipment including fryers, holding cabinets, ovens, grills, and other general equipment.
- Conduct routine checks and inspections to ensure the equipment is functioning at optimal levels.
Installation:
- Assist with the installation of new kitchen equipment and systems, ensuring all installation processes comply with health and safety standards.
- Equipment Calibration:
- Calibrate fryers, holding cabinets, and other equipment to maintain precise cooking and holding temperatures.
- Test all equipment after maintenance or installation to verify proper operation and safety standards.
Documentation & Reporting:
- Maintain detailed records of all service requests, maintenance, and repair activities performed on each piece of equipment.
- Submit daily or weekly reports on completed work, outstanding issues, and any recommendations for equipment replacements or upgrades.
Troubleshooting & Emergency Support:
- Respond promptly to emergency service calls, addressing issues quickly to minimize kitchen downtime.
- Diagnose and resolve technical issues efficiently, ensuring minimal disruption to kitchen operations.
- Collaboration & Communication:
- Collaborate with kitchen management and other staff to understand equipment needs and address any recurring issues.
- Provide training to kitchen staff on the proper usage and basic troubleshooting of kitchen equipment.
- Work with kitchen staff to address equipment needs and provide training.
Collaboration & Communication:
- Work with kitchen staff to address equipment needs and provide training
Compliance:
- Ensure all practices follow company standards and safety protocols.
- Maintain a clean and organized work area and dispose of any equipment or materials according to safety guidelines.
Are you qualified?
- Henny Penny Certified
- Collectramatic Certified
- Electrical N4 certified (beneficial)
Experience required?
go to method of application »
What is the job:
- Equipment Technician assistant with expertise in the repair, maintenance, and troubleshooting of kitchen equipment used in KFC restaurants. This includes a focus on Henny Penny Pressure and Open Fryers, Winston Collectramatic Pressure and Open Fryers, Upright Holding Cabinets, and all general kitchen equipment. The ideal candidate will possess strong technical knowledge, excellent problem-solving skills, and the ability to work efficiently in a fast-paced environment to ensure the smooth operation of kitchen equipment.
What will be expected of you?
Maintenance & Repair:
- Perform preventative maintenance, diagnostics, and repairs on Henny Penny Pressure and Open Fryers, Winston Collectramatic Pressure and Open Fryers, and Upright Holding Cabinets.
- Troubleshoot and repair a variety of kitchen equipment including fryers, holding cabinets, ovens, grills, and other general equipment.
- Conduct routine checks and inspections to ensure the equipment is functioning at optimal levels.
Installation:
- Assist with the installation of new kitchen equipment and systems, ensuring all installation processes comply with health and safety standards.
- Equipment Calibration:
- Calibrate fryers, holding cabinets, and other equipment to maintain precise cooking and holding temperatures.
- Test all equipment after maintenance or installation to verify proper operation and safety standards.
Documentation & Reporting:
- Maintain detailed records of all service requests, maintenance, and repair activities performed on each piece of equipment.
- Submit daily or weekly reports on completed work, outstanding issues, and any recommendations for equipment replacements or upgrades.
Troubleshooting & Emergency Support:
- Respond promptly to emergency service calls, addressing issues quickly to minimize kitchen downtime.
- Diagnose and resolve technical issues efficiently, ensuring minimal disruption to kitchen operations.
- Collaboration & Communication:
- Collaborate with kitchen management and other staff to understand equipment needs and address any recurring issues.
- Provide training to kitchen staff on the proper usage and basic troubleshooting of kitchen equipment.
Collaboration & Communication:
- Work with kitchen staff to address equipment needs and provide training.
Compliance:
- Ensure all practices follow company standards and safety protocols.
- Maintain a clean and organized work area and dispose of any equipment or materials according to safety guidelines.
Are you qualified?
- Henny Penny Certified
- Collectramatic Certified
- Electrical N4 certified (beneficial)
Experience required?
go to method of application »
What is the job:
- Assist current coordinators to action and complete work orders
What will be expected of you?
Work Order (WO) Management
- Receive and review WOs: Accept and check SOS, Store Closure, and Diesel WOs after AC approval.
Supplier/Contractor Assignment
- Assign and communicate WOs: Quickly allocate WOs to suppliers/contractors and inform them via WhatsApp.
Communication & Follow-ups
- Record and manage responses: Document supplier/contractor responses and handle calls professionally.
- Monitor emails: Log comments on WOs and keep stores and ACs informed.
System & Invoice Support
- Assist with invoices: Help suppliers/contractors load invoices and guide stores on WO closure.
Quotations & Approvals
- Track quotations: Ensure timely approval of pending quotations.
PO & Work Progress Monitoring
- Confirm receipt and ETA: Ensure contractors receive POs and provide ETA for work.
- Verify completion: Check work completion and confirm WO closure.
Are you qualified?
- Diploma or Advanced certificates
- QSR/Retail exposure
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What is the job:
- The Area Coach will be responsible for the operations of company owned restaurants within a designated area (5-10 stores), maximization of sales, profits and efficiencies, implementation of marketing programmes, attainment of Company operating standards for the customer, operations, facilities, employment practices, coaching, support and development of management and restaurant team members.
What will be expected of you?
- Manage the area in accordance with Company Policies and Procedures: including directing the activities of employees in maximising sales, customer service, operating standards, operating efficiency, and profit.
- Correct implementation of Employee and Customer Safety in restaurants: through monitoring of restaurant performance, enforcing standards, ensuring execution of procedures and allocation of financial resources.
- Investigating serious incidents and accidents and recommending appropriate corrective actions to the General Manager.
- Providing the appropriate training and resources to ensure customer and employee safety.
- Maximise sales and profit: through operational excellence, effective implementation of marketing promotions and identifying, recommending, and implementing sales growth opportunities, coordinate price changes, alert the General Manager to competitive activities within the area and recommend action.
Are you qualified?
- Diploma or degree in a relevant field
Did you do this before?
- Minimum 4 years’ experience in a similar role
- Experience in running Quick Service Restaurants- advantageous.
Do you have what it takes?
- Financial acumen
- Leadership skills
- Planning skills
- Managing multiple stores
- Must be available on weekends and nights as appropriate to the needs of the business.
- Driver's License required.
Method of Application
Use the link(s) below to apply on company website.
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