Restaurant Manager at Fancourt

Qualifications:  

• Valid driver’s license,
• Grade 12,
• Formal tertiary Hospitality Management qualification (minimum NQF5),

Experience & Knowledge:             

• Minimum of 3 years’ experience in a leadership / management role,
• Minimum of 3 years’ experience in people development and training, diversity management and related personnel management efficiencies; plus a working knowledge of current labour and other relevant legislation,
• experience with expense budgets, processes and controls (with exposure to annual budgeting and strategic planning);
• Knowledge of principles and processes for providing customer and personal services, e.g. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction,
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources,
• Must be computer literate in normal MS Office packages.

Skills & Abilities:

• Strong leadership and interpersonal skills,
• Effective communicator (active listening, social perceptiveness, effectively conveying information – verbally and in written form, etc.),
• Effective coaching and mentoring skills; effective as a teacher, developer and motivator of people,
• Results orientated / taking ownership - effective at monitoring performance of yourself, other individuals, or elements impacting on the work, to make improvements or take corrective action pro-actively, Considering information and evaluating results to choose the best solution and solve problems,
• Critical thinking (logical problem solving),
• Mathematical reasoning ability,
• Time management / can plan and prioritise,