Restaurant Manager - George at Fancourt

• In your capacity as Restaurant Manager you will be responsible for the overall quality of the dining experience. Your role will include a wide variety of duties (planning, preparation, staffing, stock control, service standards, training, etc.). 
• The position requires someone who is organised, professional, and most importantly, a strong and accountable leader. 

We consider the following as essential:

 Qualifications:  

• valid driver’s license,
• grade 12,
• formal tertiary Hospitality Management qualification (minimum NQF5),

Experience & Knowledge:

• minimum of 3 years’ experience in a leadership / management role,
• minimum of 3 years’ experience in people development and training, diversity management and related personnel management efficiencies; plus a working knowledge of current labour and other relevant legislation,
• experience with expense budgets, processes and controls (with exposure to annual budgeting and strategic planning);
• knowledge of principles and processes for providing customer and personal services, e.g. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction,
• knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources,
• must be computer literate in normal MS Office packages.

Skills & Abilities:

• strong leadership and interpersonal skills,
• effective communicator (active listening, social perceptiveness, effectively conveying information – verbally and in written form, etc.),
• effective coaching and mentoring skills; effective as a teacher, developer and motivator of people,
• results orientated / taking ownership - effective at monitoring performance of yourself, other individuals, or elements impacting on the work, to make improvements or take corrective action pro-actively, considering information and evaluating results to choose the best solution and solve problems,
• Critical thinking (logical problem solving),
• Mathematical reasoning ability,
• Time management / can plan and prioritise,
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.