Assistant Restaurant General Manager at Belmond Mount Nelson Hotel

Primary Responsibilities Include:

• Assisting the Restaurant GM in managing day-to-day operations, ensuring smooth and efficient service.
• Ensure through regular monitoring of guest feedback, queries and complaints for delivering prompt, efficient and accurate service.
• Adhere to revenue and cost budgets and plan operational resources accordingly in order to achieve required targets.
• Continuously improve and innovate the services to achieve a larger market share and retain regular guests of the outlet.
• Work with the Director of Food and Beverage on creating appropriate wine and beverage lists.
• Create a work environment that is high in employee morale and provides constant learning & development.
• Run all necessary training on service, food, beverages, standard practices etc. for the team and ensure that duties are carried out in accordance with Leading Quality Assessment (LQA) standards.
• Responsible for certain reporting deadlines, payroll & rosters.

Requirements

What You Bring:

• 3-5 years F&B management experience in a luxury environment.
• Excellent leaderships skills.
• Knowledge of silverware – advantageous.
• Good knowledge of food cost, employee scheduling and payroll
• Working knowledge of general restaurant operations.

Benefits

What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs