Address76 Orange Street, Gardens, Cape Town, 8001 South Africa
About Belmond Mount Nelson Hotel
Set in the vibrant heart of Cape Town, this luxury hotel and spa offers easy access to all that's happening in this dynamic city.
Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, the resort offers the perfect combination of leafy tranquility and contem... read moreporary buzz.
Belmond Mount Nelson Hotel has long been regarded as one of the city’s top five star hotels. Whether dining on exotic Cape cuisine, soaking up the sun on any of the stunning beaches nearby or getting ready to stroll down fashionable Kloof Street, guests have the ideal central base from which to discover this exhilarating city.
AMENITIES
Swimming Pool
There are two heated outdoor swimming pools, available exclusively for guests staying at the hotel:
The Oasis Pool, one of the largest heated pools in South Africa, is ideal for families. Poolside service available from October to April.
The Cottage Pool is located in a secluded spot and reserved for over-16s. Poolside service available from November to March.
Fitness Centre
The fitness centre is equipped with the latest cardiovascular and weight training equipment. A trainer is available for fitness assessments and programmes.
Personal training facilities are available to hotel guests and the public. Find out more about our personal training options >
Professional tennis, golf and swimming coaches can be arranged on request. For more information call +27 21 483 1904.
Signature Boutique
Whether you're looking for a memento of your travels or the perfect present, the Signature Boutique has just what you're looking for.
Traditional artisan skills combine with contemporary design to present an eclectic collection. From authentic Zulu beadwork to hand stitched embroidery, all items are locally sourced.
Hair Salon
The locally popular hair salon offers a wide range of services, from cutting and colouring to conditioning and styling. Specialised bridal service and make-up lessons are also available.
The Nellie & Nelson Activity Centre
A colourful hive of activity, this centre for children aged 3 to 12 offers a range of educational games and toys, big-screen TV, blackboard wall, Nintendo Wii, beanbags and child-friendly furniture. Organised activities, from group games to storytelling, take place throughout the day.
Available to non-resident hotel guests at no extra charge when visiting Librisa Spa or any of our restaurants and bars.
Teens’ Lounge
The lounge is the ideal place for young adults aged 12 to 18 to meet and have fun. Contemporary furniture, Xbox 360 games, a Nintendo Wii, a computer and big-screen TV provide a great entertainment space.
Available to non-resident hotel guests at no extra charge when visiting Librisa Spa or any of our restaurants and bars.
Primary Responsibilities Include:
Ensure accurate and detailed capturing of reservations.
Provide support to guests who need to amend or cancel a reservation.
Stay updated on Belmond Safaris
Primary Responsibilities Include:
Serve as the primary point of contact to ensure personalised, prompt and flawless service to all guests throughout their stay
Provide accurate information to
Primary Responsibilities Include:
To control and monitor the staffing levels on a daily basis to ensure that the month to date staffing is kept to budget and managed using the On-Track labour ma
Primary Responsibilities Include:
Conduct site inspections and business entertaining (which may include after-hours/weekends)
Manage and build relationships with leisure accounts for new and r
Primary Responsibilities Include:
Be skilled across the full Belmond portfolio of products and be able to manage any guest/customer query
Meet SLA targets such as response times, case/queue ma
Primary Responsibilities Include:
Help the Sales and marketing team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales and Marketing team member
Primary Responsibilities Include:
Provide exceptional experiences for guests throughout their stay
Act as a ‘One Point Contact’ for the guests and constantly interact with guests i
Primary Responsibilities Include:
Prepare food and provide prompt, courteous and accurate service to all the customers as per the set standards.
Produce all necessary food for all food service
Primary Responsibilities Include:
Be skilled across the full Belmond portfolio of products and be able to manage any guest/customer query
Meet SLA targets such as response times, case/queue ma
Primary Responsibilities Include:
Providing exceptional and personalized service.
Taking accurate food and beverage orders from guests, ensuring accommodation of special dietary requirements o
Primary Responsibilities Include:
Welcome guests to the venue.
Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
Coordin
Primary Responsibilities Include:
Assist with the hiring, training, scheduling, and supervising the team.
Ensure the highest standards of service excellence and quality in the F&B departme
Primary Responsibilities Include:
Deliver food orders from the kitchen to guest’s tables rapidly and accurately.
Support and collaborate with both Kitchen staff and the waitering staff.
Primary Responsibilities Include:
Providing exceptional and personalized service.
Taking accurate food and beverage orders from guests, ensuring accommodation of special dietary requirements o
Primary Responsibilities Include:
Create a welcoming environment for hotel guests and facilitate their arrival and departure.
Assist guests out of their vehicles as they enter the port cochere
Primary Responsibilities Include:
Ensure the highest standards of service excellence and quality in the food and beverage department
Supervise and direct the actions of F&B staff during yo
Primary Responsibilities Include:
Providing exceptional and personalized service.
Taking accurate food and beverage orders from guests, ensuring accommodation of special dietary requirements o
Primary Responsibilities Include:
Preparing and serving a wide range of beverages, exhibiting a strong knowledge of different cocktails, beverages, and foods.
Providing excellent customer serv
