Set in the vibrant heart of Cape Town, this luxury hotel and spa offers easy access to all that's happening in this dynamic city.
Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, the resort offers the perfect combination of leafy tranquility and contemporary buzz.
Belmond Mount Nelson Hotel has long been regar...
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Help the Sales and marketing team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales and Marketing team members have high-quality, up-to-date support material.
Handle urgent calls, emails, and messages when Sales and Marketing team members are unavailable and answering customer queries.
Manage all site inspection requests and complete necessary paper work.
Assist with & maintain an efficient administration system within the department.
Maintain and ensure regular update of the team’s customer database as well as all incoming guest queries
Assist with maintaining a data base of relevant Media and Influencer details, ensuring it is current and up to date.
Update site inspections and stay-overs, create profiles, and remind team members to log sales activities.
Check stock levels for stationery, business cards, dry goods, milk, soap, sponges, maps, and activity cards. Order via Workday.
Check gifting requirements for upcoming tradeshows and travel, maintain a gifting log, and order gifts as needed.
Requirements
What You Bring:
Good knowledge of local hotel business and operations as well as the nature of the travel trade and its requirements.
Excellent organizational and multi-tasking skills.
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