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  • Posted: May 2, 2022
    Deadline: Not specified
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    Greggs Group is a multi award winning general contracting company with more than 40 years of expertise in the region.
    Read more about this company

     

    Restaurant Supervisor

    About the job

    Key Performance Areas

    • Maintain brand reputation ,Ethos and Values of the company
    • Build long term relationships with our customers, suppliers and staff
    • Responding, handling, solving complaints and concerns
    • Under and implement completely all policies, procedures, standards, specifications, guidelines and training programs.
    • Achieve company objectives in sales, service ,quality , appearance of facility and sanitation and cleanliness through training of employees and creating positive , productive working environment
    • Manage cash, cash ups , day banks and implement operating procedures
    • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policy, procedures and rules.
    • Assess staffing requirements, recruitment, appoint ,training , coaching and reviewing and corrective action of staff
    • Ensure staff know and adhere to established codes of practise
    • Organise and monitor staff schedules according to operational and budgetary standards
    • Set example of friendliness , helpfulness and energy among staff daily
    • Set dress , uniform and behavioural standard
    • Maintain employment records
    • Responding, handling, solving complaints and concerns in any and all forums
    • Ensure security processes adhered to
    • Co-ordinate restaurant operations for each shift
    • Total restaurant and bar receipts are reconciled with sales daily
    • Monitor and corrective action to all budgetary items
    • Implement and oversee all cost cutting measures
    • Determine and execute operating procedures
    • Carry out restaurant marketing , advertising and promotional activities and campaigns
    • Ensure quality and quantity of food and beverage standards maintained
    • Monitoring and maintenance of agreed gross profit > 33%
    • Ensure adherence to set recipes and presentation standards
    • Minimise and recording of all waste
    • Manage the incident, handover books as well as the advertising, wastage and customer care accounts
    • Ensure proper delivery schedules and documentation and storage of all food and non-food items
    • Keep current with trends , media and news in the industry
    • Ensure that all products are received in correct unit c

    Requirements

    • Diploma / Degree from a reputable hotel school -advantageous.
    • Must have 2 years F&B supervisory management experience in a luxury hotel environment.
    • Good communication and interpersonal skills.
    • Knowledge of silverware – advantageous.
    • Good food and beverage product knowledge.
    • Working knowledge of general restaurant operations and food and beverage service.
    • A strong grasp of operational systems and computer literacy in Microsoft Excel and Word.

    Method of Application

    Interested and qualified? Go to Greggs Group on greggsgroup.zohorecruit.in to apply

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