Retail Butchery Manager at Profile Personnel

Job Description

• We are seeking an experienced and hands-on Retail Butchery Manager to lead the day-to-day operations of a busy retail butchery. The successful candidate will be responsible for managing staff, maintaining high merchandising and food safety standards, driving sales, controlling costs, and delivering exceptional customer service while ensuring the efficient operation of the store.

Key Responsibilities

• Oversee the daily operations of the retail butchery to ensure smooth and efficient trading.
• Lead, motivate, supervise, and develop the butchery team.
• Manage staff scheduling, performance, training, and disciplinary processes where required.
• Ensure excellent customer service and maintain strong customer relationships.
• Monitor stock levels, place orders, and manage supplier deliveries.
• Control stock rotation, shrinkage, waste, and product losses.
• Ensure accurate receiving, pricing, merchandising, and display of products.
• Monitor sales performance and implement initiatives to achieve sales and profitability targets.
• Manage gross profit margins through effective pricing and cost control.
• Ensure compliance with food safety, hygiene, health and safety, and company standards.
• Maintain cleanliness and presentation of the butchery and preparation areas.
• Oversee production planning to ensure product availability while minimising waste.
• Conduct regular stock counts and investigate stock variances.
• Manage cash handling procedures and daily administrative duties where applicable.
• Prepare operational and management reports as required.
• Ensure all equipment is maintained and any maintenance requirements are reported promptly.

Minimum Requirements

• Proven experience managing a retail butchery or meat department.
• Strong knowledge of retail butchery operations and meat products.
• Experience supervising and managing staff.
• Sound understanding of stock control, inventory management, and stock rotation.
• Knowledge of food safety, hygiene, and health and safety regulations.
• Strong financial awareness with experience managing sales, margins, and operating costs.
• Computer literacy, including Microsoft Office.
• Excellent communication and interpersonal skills.
• Strong leadership, organisational, and problem-solving abilities.
• Ability to work under pressure in a fast-paced retail environment.
• Flexible to work retail trading hours, weekends, and public holidays.

Key Competencies

• Leadership and team management
• Customer service excellence
• Stock and inventory management
• Sales and commercial awareness
• Financial and cost control
• Planning and organisational skills
• Decision-making and problem-solving
• Attention to detail
• Communication and interpersonal skills
• Time management
• Accountability and integrity
• Results-driven approach

Desirable

• Formal qualification in Retail Management, Business Management, Food Production, or a related field.
• Meat industry or butchery qualification.
• Experience working within a high-volume retail environment.