Retail Credit Manager at Access Bank

Requirements

Credit Evaluation:

• To approve and decline credit applications based on sound justification against the Bank’s Credit policy and National Credit Act requirements as per National Credit Regulator
• To evaluate credit applications in line with the Bank’s credit scoring models
• To determine loan interest rates in line with the Bank’s retail Pricing Matrix, Credit Score and as prescribed by the National Credit Act.

Facility Reviews:

• To conduct facility, review assessments of existing customers
•   To assist Business to ensure that reviews are conducted annually and timeously 
• To timeously issue quotations and facility letters  

Post-fulfillment:

• To exercise effective post-lending monitoring to ensure that facilities are maintained in accordance with conditions of sanction and covenants

Portfolio Management

• To apply appropriate action on the daily referral report to minimize the Bank’s risk. This is to be done by effectively dealing with unauthorized excesses and overdrawn positions
• To closely monitor and control arrear loan accounts
• To timeously monitor deterioration in the lending book and action same per loan classification policies and guidelines
• To recommend accounts to the Watch list and Criticized Assets Committee for closer and significant monitoring
• To timeously recommend hand over of delinquent accounts to NPL section for rapid action and recovery process

Reporting:

• Maintain proper records of the lending bookings
• To produce reports regarding of the lending book when called to do so
• To contribute to improving processes and efficiencies within the department

Policies and Procedure:

• Daily task planning and prioritizing of expected deliverables for timeous execution and delivery of expected outcomes
• Adherence to SLA requirements within the Retail business segment
• Effective and sound decision making

Policies and Procedures:

• To analyse and assess credit applications in accordance with approved policies and procedures and ensure that credit exposures are created subject to stipulated guidelines
• To ensure that correct products are recommended and approved for the lending book
• To monitor lending covenants and ensure that same are adhered to
• To assist with maintenance and update of the Bank’s Credit Policy Guide as/when require

People management:

• To manage, develop and support staff
• To maintain sound relationships with superiors, subordinates plus internal and external customers.

Job Requirements:

• Bachelor’s degree, Diploma in Banking, accounting, business administration, finance, or a applicable qualification/s
• Minimum 5 years proven work experience as a Credit Manager with a retail lending mandate, including exposure to application scoring and other forms of automated lending decisioning practices
• 3 years in a Senior Management role
• In-depth knowledge of retail banking products, credit risk assessment, and regulatory requirements in South Africa.
• Proven track record of developing and implementing effective credit policies and managing credit portfolios
• Proficiency in Microsoft Office 365 applications
• Good understanding of retail lending products
• Strong mathematical and analytical skills
• Proficiency in oral and written communication
• Excellent problem-solving skills
• Effective communication skills
• Good interpersonal skills
• Detail orientated and output driven personality
• Assertiveness, with the ability to deal with stressful situations and manage conflict