Retail General Manager at FreeRecruit

REMUNERATION

• R70,000 To R90,000 Per Month (Negotiable)

Our client, a well-established leader in the building materials industry, is seeking an experienced and commercially focused General Manager to lead its Cape Town branch based in Paarden Eiland. This role is responsible for driving profitable business growth through effective leadership of sales, warehouse, administration, customer service, and overall branch operations. The successful candidate will ensure operational excellence while delivering exceptional customer experiences and achieving financial and strategic objectives.

KEY RESPONSIBILITIES

• Drive retail and wholesale sales growth while maintaining profitability targets
• Lead, motivate and performance manage sales, warehouse and admin teams
• Oversee showroom operations, merchandising and customer service excellence
• Manage stock control, warehouse efficiency, bi-annual stock counts and cycle counts
• Monitor branch expenses, cash controls and administrative compliance
• Develop and implement sales, promotional and marketing initiatives
• Handle customer queries, staff discipline and operational matters
• Ensure compliance with health & safety, security and operational procedures
• Maintain strong supplier and customer relationships
• Oversee the overall operations of both the retail store and warehouse

REQUIREMENTS

• Minimum 10 years proven experience in a senior management role within retail, wholesale or distribution
• Strong leadership and people management skills
• Sound understanding of sales management, stock control and warehouse operations
• Excellent financial, administrative and reporting abilities
• Strong problem-solving, organisational and communication skills
• Ability to work under pressure and drive business performance
• Experience within the building, hardware, tile or related industry essential. Tile industry preferable.
• Able to work alternative weekends and public holidays

Competencies:

• Results-driven and commercially focused
• Strong leadership and decision-making abilityCompensation & Benefits
• High attention to detail and operational efficiency
• Customer service orientated
• Excellent planning and organisational skills