Retail Manager (Waterfall) at Oxford Freshmarket

Essential Duties and Responsibilities

• Open and closing of store
• Focus on customer service
• Ensure that staff are adequately trained
• Stock control and stock rotation
• Championing quality and cold chain management
• Ensure all promotional stock is available 
• Control and maintain GP's in the department
• Regular fridge temperature checks
• constant floor walks
• Wastage control
• Maintaining of store hygiene
• Ensure staff are performing to company standards
• Drive sales
• Control store expenses and budgets
• Stock take
• Planning and executing innovative sales and merchandising techniques, ensuring shelves are correctly stocked at all times;
• Checking the replenishment process for all departments on a daily basis
• working with receiving to make sure perishable foods are received as efficiently and effectively as possible 

Experience and Requirements

• Grade 12
• At least 5 years proven experience in a retail management role
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• A results-oriented mindset with a focus on achieving sales targets.
• Knowledge of inventory management and visual merchandising.
• Strong organizational and problem -solving skills.
• Understanding of health and safety regulations.
• Driver license.
• Clear criminal record and a reasonable Credit record.
• Traceable references