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  • Posted: Apr 17, 2026
    Deadline: May 5, 2026
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  • Truworths is a market-leading fashion apparel retailer in South Africa offering internationally inspired clothing and footwear for ladies, men, teenagers and kids across a diversified portfolio of its own exclusive brands.
    Read more about this company

     

    Retail Operations Admin & Risk Manager

    • The Retail Operations Admin & Risk Manager is responsible for the effective planning, execution, and governance of operational risk, safety, and support services across the retail store network. The role ensures that stores operate in a safe, compliant, cost-effective, and well-controlled environment through the management of risk-related services, supplier contracts, budgets, and operational reporting.

    This position is based at our head office in Cape Town.

    Key Responsibilities    

    • Managing the EAS requirements for all stores
    • Managing the annual Fire and Safety business requirements for all stores
    • Managing the multiple operational Guarding requirements and guarding supplier contracts, performance and relationships
    • Managing the multiple operational Cleaning requirements and cleaning supplier contracts, performance and relationships (including Pest and Hygiene)
    • Managing the multiple operational Cash in Transit (CIT) requirements and supplier contracts, performance and relationships Coordinating business requirements for stores Alarming and CCTV
    • Managing a small team to ensure that all store services are in place and that all service invoicing, journals and accruals are actioned and updated timeously
    • Ad hoc business reporting related to financial results and operational metrics
    • Managing the budgeting process for risk requirements for all stores (namely guarding, CIT, cleaning, hygiene, pest and fire contracts) Managing the operations Insurance requirements, supplier relationship and all claims
    • Chairing weekly and monthly operational meetings and steerco committees
    • Ad hoc operational projects

    Qualifications and Experience    
    QUALIFICATIONS

    • Matric
    • Business Science or Bcom degree

    EXPERIENCE / KNOWLEDGE

    • 5 to 7 years’ relevant admin and retail risk experience
    • Minimum 5 years of management experience
    • Retail experience an advantage

    Competencies    
    TECHNICAL

    • MS office
    • Excellent MS Excel skills an advantage
    • Power BI reporting capabilities an advantage
    • Excellent analytics skills
    • Good writing skills advantageous
    • Excellent administrative skills
    • Excellent numeracy skills
    • Excellent coordination skills

    BEHAVIOURAL

    • Energetic, Self-driven and motivated
    • A sense of urgency is required
    • Attention to detail
    • Customer centric
    • Good communicator
    • Team player & flexible to highly dynamic environment
    • Process orientated
    • Hard-working
    • Able to Multitask
    • Passionate about risk technology

    Deadline:3rd May,2026

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Truworths on truworths.erecruit.co to apply

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