Retail Payment Solutions Analyst at Engen

What you'll have done before:

Baseline

• NQF Level 7 (Degree in BSc. Statistics / BCom Accounting or IT) 
• 5 years’ experience in Point of Sale & Payments Solutions and Card Payment Systems
• Experience in relevant IT Technologies (MIS, SAP)
• Project Management experience

What you will be doing:

EDC ADMINISTRATION AND QUERY MANAGEMENT 

• Provide support by administering, processing and managing queries on EDC
• Provide EDC monthly tasks and reporting
• Provide query management and support continuously

EDC SYSTEM TRAINING 

• Ensure capability by providing training on EDC system on a regular basis 

LOYALTY PROGRAMME ADMINISTRATION

• Provide support, administration and management of loyalty cards and by ensuring processing and query management processes are handled effectively

CUSTOMER SUPPORT

• Provide support to customers through management of customers queries (dealers and fleet owners )

INFRASTRUCTURE MANAGEMENT

• Manages the SEFT system infrastructure in support of Retail business

FLEET SOLUTIONS STRATEGY

• Develop the fleet solutions strategy and provide guidelines on how best to deliver and support the strategy