Retail Sales Associate - Somerset Concept Store at adidas Group

JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, complete any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a filling in basis.
• Ensure that Company assets and stock are always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Use selling techniques such as adding on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greetings customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS REQUIRED

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level

Education And Experience Requirements

• Matric certificate and or equivalent 
• 2 - 4 years of retail experience