Revenue Operations Analyst - Cape Town at Meltwater

What you will do:    
    

• Find, document and implement highly effective solutions regarding our internal infrastructure    
• Rolling out initiatives to improve sales tech stack usage which results in revenue gains   
• Collaborate with end users and stakeholders to understand the details of a business problem, its impact on the business and the desired outcome the team wishes to achieve    
• Manage all functions when it comes to maintaining and managing our tech stack. Tools include Mixmax, Sales Nav, Salesforce, Gong, 6 Sense to name a few.     
• Compiling reports to show progress on initiatives as well as support our sales leaders' initiatives.    
• Proactively identify opportunities to improve techstack adoption and usage, and implement initiatives to drive user engagement.    
• Lead development of projects, measuring the real impact of solutions and adapting as necessary to overcome unexpected roadblocks or other obstacles    
• Leverage a service desk ticketing queue to prioritize tasks and track deliverables   

What you need:    

• Salesforce.com experience is strongly preferred    
• Administration experience with tools in the Marketing, Sales & Customer Experience tech stack for SaaS companies (e.g., Outreach, Gong, Cognism), with a willingness to become proficient.    
• 1-3 years of experience in Sales Operations, Revenue Operations, Business Operations, or Sales in high-growth SaaS or technology firms.    
• Advanced proficiency in Excel.    
• Strong analytical skills and a passion for data.    
• Excellent communication and interpersonal abilities.    
• Drive for system improvement and efficiency.    
• Keen attention to detail.    
• Entrepreneurial mindset, with a hunger for success.    
• Track record of meeting goals and deadlines.    
• International experience (academic or professional).