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  • Posted: Jun 20, 2026
    Deadline: Not specified
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  • Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We provide ocean transportation in all parts of the world. We serve our customers through 306 offices in 114 countries. We employ 7,600 seafarers and 21,600 land-based employees and operate 639 container vessels. We market our services t...
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    Reverse Logistics Team Leader

    KEY RESPONSIBILITIES:

    Customer Returns:

    • Ensure the effective and efficient carry out of Reverse Logistics operations, ensuring accurate and efficient receipt, storage, and dispatch of defect goods into & out of the relevant assigned Bin location.
    • Conduct regular inspections and root cause analysis with Client on returned and warehouse damaged stock, locations, and packaging issues.
    • Ensure the crediting and processing process and ensure all databases are updated accordingly.

    Defective Goods and Reworks:

    • Assign personnel for correctly receiving, storing, and dispatching defective Graded stock received from & to relevant assigned bin locations.
    • Assign Personnel to consolidate inventory where necessary to free up space.
    • Confirm with Reverse Supervisor which reworks are to be prioritised and ensure that planned Reworks with the Client are completed timeously.
    • Ensure that all planned sales on defect stock are completed effectively and efficiently.
    • Maintain effective inventory control procedures to ensure defect stock accuracy and availability.
    • Assign personnel for Factory reworks to be taken to relevant Outbound bays for despatch timeously

    ​​​​​​​System Management

    • Ensure all personnel are trained and proficient in using the WMS and review records regularly.
    • Ensure system to system alignment on inventory holding for defect stock.
    • Utilize WMS to generate and update reports on inventory levels, stock movements, and discrepancies for defective goods.

    ​​​​​​​Reporting and Analysis:

    • Generate and Update databases and reports, including stock Aging reports, Reworks completed, Returns processed and process Improvement logs.
    • Communicate findings and recommendations to the Reverse Supervisor & the Reverse Logistics Manager
    • Ensure all key performance indicators (KPIs) related to Reverse Logistics Management, such as damages causes and damage rates are updated daily.

    ​​​​​​​Compliance and Safety:

    • Enforce warehouse safety policies.
    • Ensure proper use of material handling equipment.
    • Maintain clean and organized reverse logistics storage areas.

    ​​​​​​​WHO WE ARE LOOKING FOR

    Someone with:

    • Matric or Diploma/Certificate in Supply Chain, Inventory, Logistics, Business Administration, or a related field. 
    • One to two years of experience in reverse logistics/returns processing background.
    • Experience supervising warehouse staff.
    • Proven experience with Warehouse Management Systems (WMS) and inventory control software and advance Microsoft Excel skills
    • Strong analytical skills and attention to detail. 
    • Excellent organizational and leadership abilities
    • Knowledge of relevant regulations, industry standards, and best practices in inventory management. 
    • Strong communication and interpersonal skills. 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Maersk Line on www.maersk.com to apply

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