Rewards & OE Support Specialist at Shoprite Group of Companies

Purpose of the Job    

• The Reward and OE Support Specialist provides operational and administrative support to the Reward Solutions and Organisational Effectiveness teams. The role assists with both teams' activities by managing data accuracy, consolidating information, conducting research and facilitating efficient processing of business requests.
• This position also supports communication flows, maintains documentation and ensures effective execution of operational tasks across both functions. Strong organisational skills, attention to detail and the ability to collaborate with multiple stakeholders across the Shoprite Group are essential to ensure high-quality delivery and seamless support of Reward and OE initiatives.

Job Objectives    

Employee Centric Delivery:

• Apply the Shoprite Group's Rewards strategy, policies, procedures, and frameworks.
• Assist with day-to-day tasks and business-related queries to Rewards and Organisational Effectiveness teams.
• Support the Rewards Solutions and Organisational effectiveness team with managing and completing the recruitment workflow app steps related to both teams.
• Support with the coordination, logistics, and of Org Effectiveness sessions
• Collaborate with stakeholders on business queries and team responses.
• Assist in managing weekly team meetings with respect to outstanding lists, minutes, compilation of action plans.
• Contribute to the annual benchmark process of the Group.
• Coordinate activities with other teams, respond to queries, and act as co-ordinator for delivering solutions to business.

People (Self, Team & Organisational):

• Align efforts to deliver relevant Reward Solutions and OE activities to the business.
• Contribute to fostering an innovative, agile, and employee-centric culture within the Reward and OE team.
• Provide support to Reward Solutions and OE teams as needed and be a team player.
• Promote a culture of open and transparent communication.

Reporting:

• Assist the Reward and OE teams with record keeping of standard data and reports,
• Assist with administrative matters of templates and record keeping.
• Assist with compilation of necessary reporting for both teams
• Assist with maintenance of OE SharePoint site

Governance & Compliance:

• Ensure compliance with organisational and legislative governance frameworks, legislation, and standards.
• Adhere to governance structures, policies, processes, and frameworks relevant to the role.
• Maintain data management processes in compliance with privacy and legal requirements.

Future-Fit:

• Collaborate effectively with other service, solution, and business areas.
• Identify opportunities for continuous improvement in processes to enhance efficiency.

Qualifications    

• Bachelor's degree in human resources, Finance, or a related field (essential).

Experience    

• +2 years of experience in Human Resources support, or a related role, working with rewards and OE frameworks, policies, procedures, and guidelines (essential).
• Experience in the FMCG, retail sector, or similar industry (preferred).

Knowledge and Skills    

• Familiarity with HR policies, procedures, legislation, and regulations (essential).
• Practical learning experiences and relevant experiences will be considered in the absence of a degree.

Closing Date    

• 2026/03/20