Rework Manager at SMD Technologies

Rework Manager

• As a Rework Manager, you will play a crucial role in overseeing and managing the reworking and relabelling processes of products and packaging to meet the standards and expectations of our clientele.

Rework Manager Roles & Responsibilities:
trategic Oversight:

•  Develop and implement strategic plans for efficient rework operations.
•  Collaborate with leadership to align rework processes with overall business objectives.

Supervision and Coordination:

•  Lead a team of rework assistants, ensuring tasks are delegated effectively.
•  Coordinate simultaneous tasks to optimize productivity and meet deadlines.
•  Oversee the arrangement and movement of stock for orders or bundles.

Communication:

•  Maintain open communication channels through email, phone, and in-person interactions.
•  Collaborate with various departments to ensure smooth workflow and address any issues.

Administrative Management:

•  Manage both digital and physical administrative tasks related to rework processes.
•  Generate barcodes and IMEI as needed, ensuring accuracy.
•  Verify and rectify any issues related to barcoding.

Quality Assurance:

•  Enforce high-quality standards and adherence to relevant codes of conduct.
•  Implement measures to improve work ethics and maintain a positive work environment.

Time Management and Efficiency:

•  Implement effective time management strategies, calculating lead times to meet project scopes.
•  Create and optimize proficient and ergonomically efficient production processes.

Problem Solving and Training:

•  Address and resolve issues through effective problem-solving techniques.
•  Assist in the training and development of rework staff, ensuring competence in assigned duties.

Process Improvement:

•  Continuously observe workflow and propose improvements to existing processes.
•  Adapt to a dynamic, fast-paced environment by staying informed about industry trends.

Required Skills & Experience:

•  Minimum of 5 years’ experience working in a fast-paced warehouse environment with a minimum of 3 years in a mid-managerial position.
•  Matric Certificate, along with a relevant tertiary qualification, is considered advantageous.
•  Clear criminal record
•  Demonstrated ability to lead and inspire a team of rework assistants in a dynamic environment.
•  Excellent verbal and written communication skills to effectively interact with team members, superiors, and other departments.
•  Strong organizational abilities with a focus on managing multiple tasks and priorities.
•  Analytical and critical thinking skills to proactively address challenges and solve problems in rework processes.
•  Efficient time management skills, ensuring tasks are completed within deadlines and project scopes.
•  General computer and Microsoft proficiency
•  Ability to adapt to a fast-paced and dynamic work environment, handling changes in processes and procedures effectively.