Risk Surveyor - Port Elizabeth at Bryte Insurance Company Limited

Key Tasks & Accountabilities

• Carries out risk assessments and provides survey reports within agreed timeframes
• Providing Risk Improvement Actions Assessing loss potentials in accordance with agreed definitions
• Provides recommendations on acceptability of risks
• Carries out Desk Top Reviews
• Support external and internal customers by identifying, assessing, and reducing the risks they face.
• Contributes to Risk Engineering body of knowledge.
• Participate in basic level training for customers.
• Participation in professional / industry groups

Competency Details

Consulting

• Knowledge of techniques, roles, and responsibilities in providing technical guidance to clients,
• both internal and external; ability to apply this knowledge appropriately to diverse situations.
• Presents a professional image, especially when dealing with customers.

Negotiating

• Knowledge of successful negotiation concepts and techniques; ability to negotiate
• successfully across the organization and with external vendors and clients in a constructive and collaborative manner
• Explains the basic concepts of negotiating.
• Describes qualities of effective and ineffective negotiations.
• Utilizes techniques for establishing rapport and building trust.
• Accesses organizational policies and practices for negotiating.
• Demonstrates a willingness to examine own position.
• Works to achieve win-win in negotiations, rather than taking a win-lose approach.

Property risks

• Knowledge of practices, tools and techniques for assessing loss exposures and recommending solutions for property risks.
• Can define the basic construction types.
• Can identify the need for and presence of automatic sprinkler systems.
• Can define the role of the risk surveyor in the underwriting process.
• Can define terms related to property evaluation.
• Can recommend controls for hazards associated with common ignition sources.
• Can prepare simple property diagrams to provide underwriters with overall view of risk's exposures.
• Can evaluate space separations and fire barrier walls for Probably Maximum Loss (PML) and Estimate Maximum Loss (EML).

Risk Assessments

• Know how to complete a Risk Assessment.
• Know how to identify actual and potential hazards or loss exposures.
• Can explain the purpose of causal loss analysis.
• Understands the value of company-specific standards and guidelines.
• Can identify the insurance coverage that is applicable to the Risk Engineering service.

Risk Improvement Actions

•  Knowledge of how to develop risk control plans and management programs to control losses at corporate and local levels
• Can identify the basic program elements for prevention.
• Understands the importance of a customer's safety program.
• Understands the importance of effective communication with the insured.
• Understands the role of the risk surveyor in the relationship with the insured.
• Knows how to recommend physical and management controls technically appropriate to loss potential
• Knowledge of loss control/Risk Engineering
• Knowledge of the basic spectrum of activities, practices, tools, and considerations for managing and delivering loss control services
• Understands basic engineering and safety concepts and terminology.
• Can identify basic safety factors given simple examples.
• Can describe the purpose, content, and usage of risk engineering reports.
• Type of customer contact
•  Facing external individual customers

Qualifications & Experience

• Relevant industry/insurance experience or certification in Hazard Identification and Risk Assessment.
• Relevant experience in the assessment of risks and reporting (at least 2 years).
• Strong communications and interpersonal skills.
• Report writing skills critical
• Demonstrated ability to work in a team environment with minimum supervision.
• Ability to work independently.
• Very good computer skills.
• Short-term insurance background an advantage.