Route Controller at Seabourne Logistics

Seabourne Logistics is looking for a dynamic and effective Route Controller to manage the preparation of the daily deliveries and monitoring the progress of deliveries. If this, is you, then take a quick look at our vacancy!

More about the position

• Plan drives routes daily.
• Ensure that GEO coding is updated on Parcel Perfect
• Monitor delivery due dates and plan accordingly.
• Assist drivers with queries that might arise during the trip.
• Assign collections to drivers according to the area.
• Liaise with the customer service department to address queries and for planning purposes.
• Ensure that the relevant failed types are updated for out of spec deliveries on Parcel Perfect.
• Follow up with drivers to ensure that deliveries/ collections are all completed for the day before starting the debrief.
• Ensure that daily debriefs are done per driver per route.
• Perform other duties assigned by your direct manager.

Skills and requirements

• Experience in the courier/logistics industry is essential.
• Experience on the Parcel Perfect system advantageous
• Good Microsoft Office skills – proficient in Microsoft Excel
• Excellent telephone etiquette and time management skills
• Excellent problem solving, decision making and interpersonal skills.
• Good communication skills (verbal and written)
• Ability to cope well under pressure.