Fresh Roles at Seabourne Logistics

Seabourne Logistics is looking for a dynamic and effective Route Controller to manage the preparation of the daily deliveries and monitoring the progress of deliveries. If this, is you, then take a quick look at our vacancy!

More about the position

• Plan drives routes daily.
• Ensure that GEO coding is updated on Parcel Perfect
• Monitor delivery due dates and plan accordingly.
• Assist drivers with queries that might arise during the trip.
• Assign collections to drivers according to the area.
• Liaise with the customer service department to address queries and for planning purposes.
• Ensure that the relevant failed types are updated for out of spec deliveries on Parcel Perfect.
• Follow up with drivers to ensure that deliveries/ collections are all completed for the day before starting the debrief.
• Ensure that daily debriefs are done per driver per route.
• Perform other duties assigned by your direct manager.

Skills and requirements

• Experience in the courier/logistics industry is essential.
• Experience on the Parcel Perfect system advantageous
• Good Microsoft Office skills – proficient in Microsoft Excel
• Excellent telephone etiquette and time management skills
• Excellent problem solving, decision making and interpersonal skills.
• Good communication skills (verbal and written)
• Ability to cope well under pressure.

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Seabourne Logistics is looking for a dynamic and solution-driven Operations Manager to manage the operations process, planning, control, performance improvement and operations strategy. If this, is you, then take a quick look at our vacancy!

More about the position

• Managing all aspects of the operation
• Overseeing the supervision of all employees in the operation
• Ensure that operational staff are always smart and professional in their appearance (full uniform and PPE)
• Make sure that all fleet vehicles are operating and maintained in a safe condition and cost-effective manner including daily monitoring of fuel slips and usage.
• Conducting regular performance reviews with all operations staff
• Maintaining a clean and professional and safe working environment
• Ensure all client SLAs are met as per agreed times.
• Ensure agents are monitored and measured against their performance
• Ensure operational check sheet is completed daily
• Ensure all reports are completed daily
• Ensure operational standard operating procedures are adhered to.
• Route optimization analysis
• Operations staff discipline and SOP adherence
• HR admin (managing overtime, council staff leave, AODs, fines and workers compensation)
• Accident and Incident reports – submission and investigation
• Manage operational stationery – orders and usage.
• Manage all aspects of ad-hoc vehicle hire including PO numbers.
• Manage requirements for and processing of ad-hoc linehaul orders.
• Manage drivers PPDROID and OTP statistics.
• Hold regular driver briefings (weekly)
• Hold regular driver training (every 3 – 4 months)
• General management of facilities (building condition, doors, locks, etc)
• Perform general tasks in line with the role as required.

Skills and requirements

• Minimum of 3 years operational management/supervisory experience
• Must have Grade 12 certificate.
• Proficient in MS Office
• Organizational and time management abilities
• Administrative skills
• Strong leadership ability and good interpersonal skills
• Good IR knowledge
• Fleet control experience
• Exercise sound judgment and decision-making skills
• Team player with hands on approach who is willing to adapt to the company culture
• Excellent verbal and written communication skills
• Accuracy and attention to detail