RPM Logistics Manager at The Heineken Company

Purpose of the position:

The purpose of the role is to establish a world class reverse logistics operation for Heineken Beverages.  This position will ensure effective and optimal planning and execution of all Returnable Packaging Material.  Drive the optimization of returnable containers to maximise returns and ensure on time and in full delivery to Production Lines nationally. 

The incumbent must ensure compliance with the Heineken Rules, Logistics Standards and Procedures applicable and including local legislation. The incumbent must deliver on 4 key areas of performance: Safety, Service, Savings and Sustainability.

Key responsibilities:

Safety and Sustainability

• Ensure that a safety and sustainability culture is entrenched and all incidents, accidents and near misses are reported, investigation and corrective actions implemented and monitored.
• Sustainability programs are implemented and tracked.
• Ensure that site is adequately secured and always protected.

Warehousing

• Define long-term, annual as well as daily plan including objectives, goals, and targets for operation in line with the Op Co logistics strategy.
• Regularly assess how goods movement is executed on the shop floor.
• Coach Teams in monitoring and improving the warehouse process execution.
• Mobilize additional resources when needed.
• Ensure product quality standards are maintained as per the Heineken standards.
• Accurate inventory control processes in place to Heineken standards.
• Ensure service levels are met to deliver Case Fill Rate (CFR).

Assets and equipment management

• Define and purchase/lease the required quantity and mix of warehouse assets and equipment.
• Ensure they are maintained in good working condition and in line with Heineken Standards and applicable regulations.

Logistics Service Provider (LSP) Management

• Manage the LSP relation and performance according to the LSP management approach in line with our strategy and standards.
• Collaborate with LSP’s and other stakeholders to identify and roll-out joint-improvement initiatives to improve performance.

Warehouse Cost Management

• Apply Heineken logistics cost modelling tool in warehouse tenders, annual planning, LSP management as well as TPM to ensure optimal costs are achieved.
• Ensure costs are managed in line of the Rolling Forecast (ROFO)

Transport Management

• Ensure on site compliance to Heineken Rules, Logistics Standards, Procedures, local legislation applicable to transport operations.

TPM and Continuous Improvement

• Set-up and implement the Warehouse Pillar, its strategy and control systems, and manage the Pillar Team, resources and improvement team planning according to TPM methodology.

Management Information Reporting

• Prepares, explains, and follows up on management reports, in line with global reporting standards and/or local requirements.

Leadership

• To lead and manage change, in support of corporate, divisional and team goals.
• To clearly communicate and implement plans, initiatives and KPI’s.
• To develop a culture of excellence
• To motivate, support and develop subordinates to function as a high performing team.

Lead effective internal and external relationships

• Good interpersonal and communication skills and ability to interact at all levels.
• Develop sound business relations with Suppliers and Service Providers.
• Promote synergy in internal operations across function (Regions, Sales, Supply Chain), through establishment of sound routine and social practice.

Service

• Ensure sufficient transport resources to execute all transport requirements.
• Provide input into transport commercial agreements.
• Implement transport management systems and processes.
• Implement reverse logistics systems and processes.
• Ensure alignment between logistics operations and Supply Chain Strategic intent.
• Maximize use of returnable containers.
• Ensure returnable containers (reverse logistics) execution meets costs and availability targets.
• Ensure relevant planning systems are in place.
• Manager the reverse logistics and transport department
• Ensure sufficient planning and execution systems and processed are in place.
• Establish planning rhythms aligned with production and SA BU

Qualification and skills required:

• Degree in Logistics
• 7-10 years in warehousing / logistics / inventory, Supply Chain, MS Office, and systems
• Experience in developing Route to Consumer Strategies & value propositions for Customer Service
• Experience with Distribution Footprint Studies and development of Site Master Plans
• Detail orientated, strong analytical and problem-solving skills.
• Displays drive and energy in a highly pressurized environment.
• Develop & sustain productive Customer relations and creating an environment that support Customer centric behavior.
• Fosters a collaborative / team-working spirit to actively help and support others to achieve team goals.
• Ability to coach others through skills and knowledge transfer
• Business acumen (financial, commercial, strategic, value chain, manufacturing, etc.)
• Ability to influence discussions, sell new ideas, make decisions towards implementation.
• Concise communication; presentation- and interpersonal skills
• Passion for creativity; high level of curiosity; seeking innovative solutions in a rapidly changing, commercially driven, customer focused environment.
• Ability to embrace change.
• Translate departmental strategies into clear plans to achieve results and monitors progress and ensures that corrective action is taken.
• Good Computer Literacy (MS Office suite, SAP)
• Willingness and ability to work flexible hours and overtime if necessary.