Recent Vacancies at Optivet

Requirements:

• Proven experience in Optometry
• Outstanding interpersonal and communication skills
• Ability to work autonomously

Working Hours:

• Weekdays: 09:00 - 05:30 
• Saturdays: 08:30 - 03:00
• Enjoy a 5-day week!

Description

• Eye examinations
• Details to be discussed upon interview

Minimum Requirements

• Bachelor of Optometry degree
• HPCSA registered

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Description

• Serve as the primary point of contact for clients, offering warm and professional assistance both in person and over the phone.
• Utilise your stellar interpersonal and communication skills to ensure clients feel valued and informed at every interaction.
• Handle administrative duties with finesse, including appointment scheduling, invoicing, and maintaining accurate records.
• Demonstrate proficiency in computer systems to manage client data and clinic operations efficiently.
• Engage clients in over-the-counter sales with confidence and enthusiasm, contributing to the clinic's success.

Minimum Requirements

• High school diploma or equivalent (Grade 12 completion mandatory).
• Minimum of 2-3 years of previous experience in veterinary reception, demonstrating a solid understanding of clinic operations.
• Excellent verbal and written communication command, with a preference for bilingual candidates.
• Proficiency in computer literacy, including experience with veterinary software systems.
• Reliable transportation to ensure punctuality and flexibility in scheduling.
• A commitment to professionalism, with a keen eye for detail and a passion for delivering exceptional service.
• Ability to handle financial transactions accurately and confidently, including cash handling and reconciliation.

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Description

• General animal care and welfare
• Assist veterinarians in providing high-quality care to small animals
• Administer medications, vaccines, and treatments as directed by veterinarians
• Perform laboratory tests, diagnostic procedures, and imaging techniques
• Monitor patients during surgeries and recovery
• Educate pet owners on proper animal care and medication administration
• Maintain accurate medical records and ensure compliance with regulatory standards

Minimum Requirements

• Dip/Degree in Veterinary Nursing
• SAVC Registration
• Updated CPD Points
• Excellent Communication Skills, Verbal and Writing
• Relationship Building Abilities AND A LOVE FOR ANIMALS
• Sales Skills will be an advantage
• Valid Driver’s License
• Fluent in English

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Description

• Greet and assist clients with a welcoming smile
• Manage phone calls, appointment scheduling, and follow-ups
• Maintain accurate patient records
• Coordinate with veterinary staff to ensure smooth operations
• Handle payments and financial transactions
• Provide exceptional customer service to pet owners
• Keep the reception area clean and organised

Minimum Requirements

• Previous experience as a veterinary receptionist is essential
• A passion for animals and their well-being
• Excellent communication skills and a sparkling, friendly personality
• Strong organisational and multitasking abilities
• Ability to work in a fast-paced environment
• Computer proficiency
• Flexibility to work varying shifts

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Description

• Customer services, promoting the business to new and existing customers
• Presenting products to anyone from Veterinarians to Breeders
• You’ll keep abreast of best practices and promotional trends by using your curiosity and willingness to learn.
• Analyze the territory/market’s potential, track sales and status reports to be prepared and continuously impress your customers.
• Structured approach and relate with the utmost professionalism, using all the data in company CRM system in order to prove to your customers how well organized you are.
• Assist your client to become more successful with company products and with creative approaches to grow their sales to their customers.
• You will be coached and supported by an excellent team that wants to see you succeed.
• Achieving company targets and strategic outcomes.
• Mingle and promote ideas at various exhibitions and conferences in the industry.

Minimum Requirements

• Qualified Veterinarian Nurse or salesperson with relevant experience
• Sales and extensive customer service experience of at least 5 years.
• An aptitude for negotiation and persuasion
• Highly motivated, determined, and target-driven
• Proven track record in the sales environment
• Ability to create and deliver client presentations
• Expert in time management and personal organization
• A driver’s license and happy to drive around servicing customers.

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Description

• Identify and open new accounts in the pet speciality sector including independent, franchise and corporate brick & mortar stores (veterinary practice, vet shop, pet shop) but not excluding professionals (groomers, trainers, behaviourists, breeders etc).
• Build and maintain a network of sources from which to identify new sales leads.
• Implement effective sales techniques to ensure the successful launch, maintenance and growth of the product portfolio.
• Service all customers (potential, existing and previous), alerting them of new products, promotions and enhancements as well as ongoing product support through a monthly call cycle program.
• Identify and understand product or service needs with customers including end-users, retailers and wholesalers; identify and suggest products and service to meet those needs 
• Ensure customer satisfaction through ongoing communication and relationship management, addressing all customer queries, post-sale complaints, orders and stock control.
• Ensure that each product range is displayed effectively to capture attention and encourage sales as well as assist with display concepts
• Track wholesaler stock holding to ensure supply and demand.
• Demonstrate the functions and utility of products to customers through effective product training and demonstrations including both wholesaler and retailer accounts.
• Submit weekly call reports detailing sales activities, including calls, market activity, customer feedback, sales progress and weekly planner
• Analyse monthly sales figures and manage detailed reports including targets, product sales and customer activities. 
• Meet and exceed monthly/quarterly targets
• Propose promotions and specials in order to turn over slower-selling stock based on SOH reports.
• Assess monthly sales trends and report on sales activities based on promotions, as well as increase and decline in sales (possible reason and cause)
• Identify customers/groups/franchisees where group discounts/rebates can be potentially offered to encourage further sales.
• Product Consignment Agreements – Ensure accurate records are maintained concerning customers who have agreed to hold and sell consignment stocks, as well as top up, invoicing and collection of payments due.
• Maintain accurate and up-to-date credit/return reports for individual suppliers/ brands.
• Prepare and participate in once-weekly management meetings and feedback sessions
• Manage rotation of Company samples as well as ensure sufficient source of necessary hard copy literature and data sheets
• Identify both direct and indirect competitors, evaluate their strategies to determine their strengths and weaknesses relative to those of our own product and service. Choose and implement effective strategies that will create a competitive advantage.
• Establish gaps in the marketplace where there might be a niche or demand for specific product which either has a weak product offering or has yet been established.
• Familiarise and adhere to all company policies
• Performs other duties as assigned.

Minimum Requirements

• Minimum 3 years field sales experience in the veterinary/pet retail sector And/or
• Minimum 5 years field sales in the retail industry, but must demonstrate a love for pets (e.g.volunteer, showing, training etc)
• Relevant Diploma or Degree
• Valid driver's license and own reliable transport
• Bilingual (English and Afrikaans)
• Computer literate (Word, Excel, PowerPoint, Outlook)

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Description

• Assisting customers with frame selection and lens options, providing expert advice on style and functionality.
• Conducting preliminary eye tests and measurements under the guidance of our experienced optometrists.
• Managing inventory and ensuring displays are immaculately presented to showcase our premium eyewear collections.
• Providing exceptional customer service, addressing inquiries, and ensuring a seamless experience from entry to exit.

Minimum Requirements

• Fluent in both Afrikaans and English
• Minimum of 2 years of practical experience in the field
• A dedication to client satisfaction and delivering high-quality service
• Strong communication and interpersonal skills
• Ability to work effectively within a team environment
• Passion for continuous learning and professional development