SafetyCloud Business Development Manager, Centurion at SafetySA

Purpose:

• Drive NQA Africa’s growth by identifying new market opportunities, building strong client relationships, and delivering commercially sound, customer-centric solutions that align with our mission to make the world a safer place. This role supports customer acquisition and retention across high-impact sectors.

 Responsibilities:

• Identify and pursue business opportunities aligned with NQA Africa’s growth strategy. 
• Build and maintain long-term relationships with key stakeholders and customers. 
• Meet or exceed sales targets and business development KPIs. 
• Work cross-functionally with marketing, operations, and technical teams to develop integrated solutions. 
• Apply SafetySA’s values in all business dealings and client engagements. 
• Ensure compliance with internal frameworks, legal requirements, and customer contract terms.

Duties of the Job:

• Market Research: Conduct research to identify new markets and customer needs.
• Strategic Planning: Develop and implement growth strategies focused on financial gain and customer satisfaction.
• Client Relationships: Build and maintain long-term relationships with new and existing clients.
• Sales Management: Oversee the sales process, including preparing sales contracts, ensuring adherence to legal guidelines, and providing after-sales support.
• Collaboration: Work closely with the sales, marketing, and product development teams to align strategies and achieve business objectives.
• Performance Monitoring: Track and analyze sales performance, providing regular reports to senior management.
• Negotiation: Negotiate contract terms with clients to ensure mutually beneficial agreements. 

Reporting Processes:

• Weekly reporting to Head of Sales on pipeline activity, deals closed, and client feedback.
• Monthly KPI performance reporting via CRM/Sales Dashboard.
• Contribute to quarterly sales forecasts, market trend analysis, and strategic business development plans.
• Customer engagement reporting in accordance with CRM protocols.
• Version control and document storage in line with company SOPs.

Health, Safety & Compliance:

• Adhere to all SafetySA safety protocols, risk controls, and ethical standards.
• Report any client concerns or risks that may impact compliance or service delivery.
• Complete all mandatory HSE and compliance training.

Requirements

Qualifications:

• Bachelors Degree or Diploma in Business Management, Business Administration, Marketing, Risk Management, Compliance or Economics (required)
• Postgraduate Degree or Diploma (Honours and Masters included) in the above mentioned disciplines (advantageous)
• SAMTRAC or NEBOSH General certificate (advantageous)
• National Certificate in OHS and ISO 45001 of international safety management systems (advantageous)

Experience:

3-5 years of relevant experience in:

• Proven Sales Track Record in identifying and persuing business opportunities aligned with a corporate growth strategy
• Strategic Growth with a history of developing and implementing growth strategies focused on financial gain and customer satisfaction
• Relationship Management with extensive experience building and maintaining long-term relationships with key stakeholders and customers (CRM)
• Sector Expertise with experience in supporting customer acquisition and retention across high-impact sectors
• Sales Leadership with experience overseeing the full sales process, including contract preparation and after-sales support 

Skills:

• Negotiation: Ability to negotiate contract terms to ensure mutually beneficial agreements.
• Strategic Planning: Competency in market research and identifying new market opportunities.
• Analytical Ability: Skill in tracking and analyzing sales performance and market trends to provide reports to senior management.
• Cross-functional Collaboration: Ability to work effectively with marketing, operations, and technical teams to develop integrated solutions.
• Technical Proficiency: Proficiency in using CRM systems and sales dashboards for KPI reporting and customer engagement tracking

Knowledge:

• Market Intelligence: Understanding of market research techniques to identify customer needs and new markets
• Compliance & Legal: Knowledge of legal guidelines regarding sales contracts and internal compliance frameworks.
• Safety Protocols: Understanding of HSE (Health, Safety, and Environment) protocols and risk controls.
• Business Operations: Familiarity with Standard Operating Procedures (SOPs) and version control for document storage.

Other:

• Commitment to weekly and monthly reporting cycles regarding pipeline activity and deal closures
• Adherence to high ethical standards and the reporting of risks that may impact service delivery
• Willingness to carry out other reasonable duties or projects as directed by management
• Own vehicle and drivers license, willing to travel around SafetySA offices within the province, unless required otherwise

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability 
• Preference will be given to Employment Equity candidates