Sales Administrator at Grapevine Interactive

Job Summary:

• Are you super organised and ready to revolutionise in-store advertising? As our Sales Administrator, you'll be at the forefront of the retail industry, leading the charge in creating and executing our premium in-store advertising campaigns. Your primary focus will be to clear roadblocks for your Account Manager (Salesperson) so they stay focused on sales.

Key Outcomes:

• Campaign Efficiency:
• Ensure 100% of campaigns are executed on time and within budget.
• Achieve a supplier and collateral quality control accuracy rate of 95% or above.
• Client Satisfaction:
• Maintain a positive client satisfaction score of 95% or higher for campaign execution.
• Operational Excellence:
• Implement and maintain systems and procedures to streamline workflow and enhance efficiency.
• Ensure all communications and logistics are handled smoothly and efficiently, with zero missed deadlines.
• Key Responsibilities:
• Prepare quotes and handle orders, with final checks by the Account Manager.
• Schedule catch-ups at least every second day to stay aligned with the Account Manager.
• Be involved in campaigns from start to finish, including all changes along the way.
• Attend all client meetings, paying close attention to client needs.
• Request quotes from suppliers based on client briefs.
• Manage and update the Key Account Manager (KAM) list, ensuring timely follow-ups and briefing the promotions team.
• Update the promotions team on dates and ensure correct coordination with promoters.
• Arrange training sessions for promoters with the client, ensuring they are scheduled a month before each activation.
• Coordinate uniform briefs between suppliers and clients.
• Follow up on artwork with clients and design agencies.
• Remind the Account Manager of important tasks.
• Participate in briefing designers and brainstorming ideas with the Account Manager.
• Handle general admin tasks, including feedback reports, store communications, and updating order folders.
• Brief designers on changes from clients.
• Assist in prospecting new clients from time to time.
• Manage tasks for smaller clients.
• Be prepared to conduct store visits, with or without the Account Manager.

Key Competencies:

Organisational Skills:

• Excellent attention to detail and ability to multitask effectively.
• Strong coordinating and administration skills.

Problem Solving:

• Ability to clear roadblocks and solve issues independently.
• Creative thinker with a proactive approach to campaign management.

Communication:

• Strong written and verbal communication skills.
• Ability to manage store communications and supplier relationships effectively.

Key Skills:

• Proficiency in MS Office, Word, Excel, and SharePoint.
• Experience in managing suppliers and quality control.
• Strong ability to follow and improve existing systems and procedures.

Qualifications:

• Matric or equivalent; a university degree is an added benefit.
• A minimum of two years of proven experience in a similar role