Sales Administrator at Helderberg Personnel

Criteria

• Matric
• 2-3 years’ experience in a similar role, with a good understanding of the FMCG trade
• Extensive computer literacy, including Excel, Outlook, and Omni (advantageous)
• Excellent telephone and email etiquette
• Excellent customer services skills
• Have an outgoing personality
• Must be a team player with strong organisational skills
• Fully bilingual in Afrikaans and English, with clear communication skills
• Ability to work well under pressure while maintaining a friendly, reliable, and proactive attitude

Responsibilities include but are not limited to:

• Handle all sales inquiries and process customer orders across various platforms
• Verify customer details, process payments, and capture data on internal systems
• Keep customers informed about stock availability, alternatives, and lead times
• Issue accurate invoices and expedite orders through internal coordination
• Manage and update sales and customer records while ensuring timely responses to customer requests
• Maintain and enhance the company’s online presence, including website updates
• Provide clear communication in both Afrikaans and English
• Assist the sales team with other administrative tasks as required