Vacancies at Helderberg Personnel

Criteria

• Matric
• 2-3 years’ experience in a similar role, with a good understanding of the FMCG trade
• Extensive computer literacy, including Excel, Outlook, and Omni (advantageous)
• Excellent telephone and email etiquette
• Excellent customer services skills
• Have an outgoing personality
• Must be a team player with strong organisational skills
• Fully bilingual in Afrikaans and English, with clear communication skills
• Ability to work well under pressure while maintaining a friendly, reliable, and proactive attitude

Responsibilities include but are not limited to:

• Handle all sales inquiries and process customer orders across various platforms
• Verify customer details, process payments, and capture data on internal systems
• Keep customers informed about stock availability, alternatives, and lead times
• Issue accurate invoices and expedite orders through internal coordination
• Manage and update sales and customer records while ensuring timely responses to customer requests
• Maintain and enhance the company’s online presence, including website updates
• Provide clear communication in both Afrikaans and English
• Assist the sales team with other administrative tasks as required

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Minimum Requirements

• Culinary qualification or experience in contract catering preferred
• Project Management Qualification.
• Previous 5 years managerial experience advantageous
• Excellent food skills required and resale experience.
• Operational Standards: Performance management, financial analysis, Computer proficiency and Human Resources
• Entrepreneurial skills: Strategic management, Outcome focus and Productivity
• Interpersonal Skills: Client/customer interface, Managing Group process and Communication skills.
• Strong administration skills
• Ability to build and maintain a motivated team in a dynamic environment
• Own transport and a valid driver's license

Duties and responsibilities

• Responsible for all aspects of meal preparation, clean-up, and general upkeep of the kitchen
• Attend and give updates at weekly staff meetings
• Responsible for organizational cleanliness and receiving f all food storage areas: this includes proper rotation of all ingredients
• To ensure company image is projected through excellent client relationships, quality if service, products and productivity
• Understand and maintain all financial aspects of the budgeting forecasting
• Understand and implement company standards, policies and procedures in line with legislation
• Ensure Qualify Control is in accordance with the standards
• Oversee cash management (control of debtors, stock check etc)
• Oversee staff and payroll
• Prevent food waste, making sure that all health and safety regulations are achieved
• To ensure that all menus are calculated correctly to obtain maximum gross profit and actively increasing the unit profitability
• To ensure that all stock is ordered at the correct quantities, quality and price and to ensure expenses are withing budgeted limits
• Control hygiene and supervision of kitchen cleaning
• Maintain chefs’ office filling typing of memos and issues, placing orders, food costing
• Production planning

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RESPONSIBILITIES:

• Opening of contracts on system.
• Drawing up physical contracts (Purchase contracts and sales contracts).
• Sending out contracts to customers and suppliers.
• Collection of unsigned contracts.
• Management of monthly bank audit through collection of proofs of delivery (POD's) & storage of invoices as well as signed contracts.
• Monthly commission reconciliations.
• Checking and analyzing profit calculations.
• Invoicing to customers.
• New customers create on system.

EXPERIENCE AND QUALIFICATION:

• A relevant degree (B.Comm or similar) will be advantageous
• Min least 2 -3 years of experience in an administrative or financial role.

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Requirements:

• Diploma / Degree will be advantageous
• Fully bilingual (Afrikaans and English)
• Strong administration skills
• Attention to details
• Ability to work independently and as part of a team
• Stock management experience
• Strong mathematical skills (Grade 12 Mathematics)

The main duties of the position include but are not limited to:

• Assist management with all administrative functions
• Provide an efficient and effective service to customers
• Administer and monitor the petty cash system
• Weekly stock take and reconciliation of stock
• Organizing stock in the warehouse and storeroom
• Receiving deliveries and dispatching goods
• Obtaining quotes from courier companies
• Answering of phones

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Criteria and skills set for this role:

• Tertiary qualification (Degree / Certification) in HR or related field, with 8+ years of HR experience
• Proven experience with payroll processing, biometric systems, and shift patterns (PaySpace preferred)
• Strong IT proficiency, particularly in HR information systems
• Solid understanding of job grading systems, benchmarking, and skills development
• Familiarity with BCEA, LRA, EEA, and unionised environments is advantageous
• Exceptional planning, organisational, and multi-tasking skills
• Leadership capabilities, with experience managing a direct report
• Excellent communication, problem-solving, negotiation, and coaching skills
• High levels of integrity, attention to detail, and a focus on procedure
• Must be energetic, emotionally intelligent, innovative, and a self-starter
• Valid driver’s license and own transport required
• Applicants residing in close proximity to the Northern Suburbs of Pretoria (Hermanstad) at the time of appointment will be most ideally suited due to heavy traffic conditions

Responsibilities include but are not limited to:

• Maintain positive employee relations, handle grievances, and drive engagement initiatives
• Manage the recruitment process, onboarding, and employee integration
• Coordinate performance reviews, address performance issues, and identify training needs
• Oversee HR administration, including payroll support (PaySpace & ESS systems), and ensure accurate record-keeping
• Assist with Employment Equity committee meetings, drive BBBEE-related initiatives, and manage annual submissions
• Facilitate training programs, SETA grants, and monitor employee development initiatives
• Implement employee engagement strategies, oversee Wellness Days, and support well-being programs
• Ensure HR compliance with policies, procedures, and relevant legislation

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Criteria for this role:

• Post-matric hotel school accreditation
• At least 3 years’ experience in a 5-star hotel or similar environment
• Computer literacy with Opera Cloud knowledge
• Previous leadership role advantageous
• Excellent communication skills with high English proficiency
• Ability to plan and implement strategic initiatives
• Skilled in team training and development
• Motivated, enthusiastic, energetic, and charming personality
• Team player with a positive attitude
• Able to work shifts and under pressure

Responsibilities include but are not limited to:

• Manage and oversee daily operations
• Maintain operating and service standards
• Handle and resolve guest queries and complaints efficiently
• Manage guest comments
• Demonstrate strong leadership and motivational skills
• Trustworthy in handling hotel and guest financial transactions
• Respond to email requests professionally and effectively
• Possess knowledge of room categories and property layout
• Stay informed about property offerings
• Assist with guest account management
• Operate OPERA Property Management System
• Handle guest check-in/check-out procedures
• Operate switchboard and direct calls
• Manage restaurant bookings and hotel reservations
• Assist with daily Food and Beverage operations during meal periods
• Liaise effectively between departments

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Responsibilities include but not limited to:

• Answering the phone and directing calls accordingly
• Managing boardroom bookings
• Meeting and receiving guests
• Ordering office supplies and stationary 
• Supervising cleaning staff
• Updating the delivery tracking sheet
• Keeping the reception area clean
• Updating and tracking Foreign Shipping
• Managing staff inquiries
• Filing sales orders and scanning delivery notes
• Updating maintenance records
• Receiving courier deliveries
• Safe keeping of keys

Requirements:

• Matric
• Strong communication skills
• Strong computer skills (Knowledge of Microsoft Outlook, Word and Excel) 
• Fully bilingual: Afrikaans and English
• Friendly and Positive Attitude 
• Customer focused 
• Good organisational Skills 
• Punctual 
• Own Transport (beneficial)

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Key Criteria:

• Certification from a recognised automotive training institution
• Proven experience as a motor technician, with a minimum of 4 years in a similar role within the motor industry, ideally within a dealership environment
• Technical Proficiency: Strong expertise in diagnostics, maintenance, and repair of various vehicle models
• Customer Service: Demonstrated ability to communicate effectively with clients, providing clear explanations of services and repairs
• Ethical Standards: Commitment to transparency and professionalism in all tasks.
• Proficiency in both English and Afrikaans (spoken and written)
• Computer Literacy: Ability to use diagnostic software and basic dealership management systems.
• Organisational Skills: Efficient in managing multiple tasks, adhering to deadlines, and maintaining detailed records of repairs
• Hold a valid driver’s licence, with a clean driving record
• Strong interpersonal skills and ability to collaborate with service advisors and other team members

Duties will include, but not be limited to:

• Diagnose and repair mechanical and electrical issues in vehicles
• Conduct routine maintenance services, including oil changes, brake adjustments, and tyre rotations
• Perform inspections and testing of vehicles to ensure roadworthiness and safety
• Utilise diagnostic tools and equipment to identify faults and recommend repairs
• Maintain accurate records of services and repairs performed
• Adhere to health and safety regulations and standards
• Provide excellent customer service by explaining repairs and recommendations clearly
• “Fix right first time” work culture adherence