Sales Advisor at TWK Agri

Job Summary

• This role involves providing professional customer service, recommending appropriate products, and driving sales by understanding customer needs and offering expert product advice.
• The Sales Advisor will assist with merchandising, inventory control, and sales administration while ensuring a positive customer experience and supporting store operations.

Responsibilities and Duties

• Assist customers professionally and recommend suitable products
• Promote and upsell products and services
• Manage customer queries, complaints, returns, and follow‑ups
• Maintain strong product knowledge and provide technical advice
• Stay updated on seasonal trends and farming practices
• Monitor stock levels and support restocking and merchandising
• Ensure shelves and displays are neat, organised, and labelled correctly
• Participate in stock counts and inventory checks
• Process sales transactions accurately and reconcile daily cash
• Prepare quotes, invoices, and update customer information
• Collaborate with warehouse and logistics teams for order fulfilment
• Support promotional events and product launches
• Adhere to company policies, ethical sales practices, and safety procedures

Qualifications and Skills

• Grade 12 / Matric
• Experience in Bike and Marine (advantageous)
• Solid knowledge of Bike and Marine products
• Strong customer service and communication skills
• Ability to recommend products and drive sales
• Good organisational and merchandising skills
• Accuracy in processing transactions and admin tasks
• Ability to work effectively in a team
• Willingness to stay updated on product knowledge and seasonal trends
• Driver's License (Code 08)

Closing Date 27 February 2026