Sales Affiliates Team Manager at MiWay Insurance Limited

• Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.

Minimum Qualification

• Grade 12 / Standard 10  
• Tertiary qualification will be beneficial 
• RE 5 Certificate 
• Fully FAIS Accredited (150 Credits ) 

Minimum Experience

• 2 years’ experience in a management role. 

Deliverables

• Achieving set KPI’S set out by business. 
• Reporting on performance daily/monthly to the Line Manager 
• Data analysis, identifying and presenting viable solutions. 
• Mentor and train sales advisors 
• Creating strategic sales plans and implementation.