Sales and Application Specialist at ZEISS Group

The role of Sales & Application Specialist will involve:

• Proactively identifying new sales opportunities, developing prospective customers and converting opportunities into sales.
• Achieving or exceeding agreed sales targets, including ophthalmology equipment sales, while supporting customer acquisition and territory growth.
• Providing applications support and maintenance for the installed product portfolio, helping customers address questions and troubleshoot problems.
• Presenting products and services that meet customer needs, clearly communicating their features, benefits and value.
• Building lasting relationships with existing and prospective customers, providing responsive service that supports satisfaction and loyalty.
• Supporting key opinion leaders in ophthalmology and developing relationships with relevant internal and external stakeholders.
• Maintaining detailed product knowledge and using your training experience to help customers understand product applications.
• Monitoring market trends, competitor activity and industry developments, translating insights into opportunities for growth.
• Maintaining accurate Salesforce records of customer interactions, sales calls and pipeline progress, and achieving agreed call rates by customer type.
• Collaborating across departments to support company objectives and provide coordinated customer support.
• Providing additional regional support for the wider company portfolio of devices and related consumables when required.
• Following sales processes, company policies, industry regulations and Quality Assurance and Regulatory Affairs requirements.

Your Experience

• A degree or equivalent tertiary qualification in a scientific, engineering, technical or product-related field; science or optometry; business administration; marketing; or another relevant discipline.
• Three to five years of professional experience in medical sales.
• Previous sales experience with a proven record of achieving targets.
• Experience delivering training and building relationships with internal and external stakeholders.
• Knowledge and experience of the theatre environment, alongside excellent knowledge of the regional ophthalmology market.
• Proficiency in Microsoft Office and Salesforce.
• Excellent communication, listening, presentation and negotiation skills, with the ability to explain product value and influence decisions.
• Strong organisational skills, attention to detail and effective time management.
• Analytical, troubleshooting and decision-making skills, combined with strategic thinking and a proactive approach.
• The ability to work independently and collaboratively, showing initiative, integrity and a strong focus on customer service.
• An approachable, supportive manner.

It would be desirable if you had:

• Medical sales experience specifically within ophthalmology.
• Experience selling in a B2B or B2C environment.