Sales and Retention Agent - GCCA Remote at TransUnion

What You'll Bring:

• Matric or Industry related Qualification
• Proven success in telesales or contact center environments, consistently achieving and exceeding sales targets.
• Exceptional communication and interpersonal skills, with the ability to build rapport and influence customer decisions.
• Customer-centric mindset, skilled at identifying needs and delivering tailored solutions that drive satisfaction and loyalty.
• Resilience and adaptability, thriving in a fast-paced, target-driven environment while managing multiple priorities.
• Problem-solving ability, capable of handling escalations and providing alternative solutions to retain business.
• Tech-savvy and process-oriented, with the ability to quickly learn internal systems, pricing structures, and product offerings.

Impact You'll Make:

• Contribute to business growth by consistently meeting and surpassing sales goals.
• Enhance customer satisfaction and loyalty through effective problem-solving and personalized service.
• Strengthen the company’s brand reputation by delivering a seamless, solutions-driven experience.
• Support risk mitigation and process improvement for customers, helping them optimize their operations.
• Foster a culture of continuous learning and professional development, leveraging opportunities for growth and income potential.